Plan before a promotion: That’s the lesson from Grubhub’s free lunch promotion, which misfired spectacularly.
Southeast Asia emerges as a mobile-first consumer economy: Online food delivery, grocery sales, and digital payments to benefit as internet accessibility expands in the region.
Off-price retailers continue to perform well as consumers look for deals: TJX saw strong sales growth as store traffic increased.
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss direct-to-consumer (D2C) brands: where they started, what they’re up to now, and where they’re headed. Then for "Pop-Up Rankings," we rank the top five D2Cs that are going to endure in the digital age. Join our analyst Sara Lebow as she hosts analyst Andrew Lipsman.
The program lets customers use facial and fingerprint biometrics to pay for purchases in-store—but they’re not sold on the tech yet.
Target and Walmart post disappointing Q1 results: Both were hurt by a confluence of factors that are unlikely to resolve anytime soon.
The US labor market is a tale of two halves: While retailers with a strong brick-and-mortar presence are intensifying their hiring efforts, startups are taking a more cautious approach to recruitment as VC funding dries up.
Shared electric vehicle company Lime builds brand awareness by demonstrating the value of car alternatives in cities. Hear from Lime’s Carolyn Rosebrough, global head of communications and brand, to learn how its localized marketing approach encourages a greener way to get around.
Consumers want to search visually: A rising number of consumers are using Google to search using its Lens feature.
Inefficiency and environmental impacts make Bitcoin unfit as a payments network, per Sam Bankman-Fried. We think CBDCs pose better chances.
US retail sales grew 0.9% in April: The data suggest that inflation and rising interest rates haven’t dampened US consumers’ desire to spend.
COVID-19 lockdowns slowed JD.com’s growth rate in Q1: However, the retailer still beat expectations as its revenues grew 18% thanks in part to its burgeoning logistics business.
Uber Eats wants to make it easier for customers to order food: The food delivery platform is adding voice ordering, stadium partnerships, and autonomous delivery features to boost convenience.
Klarna Virtual Shopping narrows the gap between online and in-store shopping: Shoppers can now interact with in-store staff to receive personalized recommendations and real-time customer service.