Investors want retailers to take decisive action on ESG initiatives: But companies like Amazon and McDonald’s are pushing back on shareholder demands.
BNPL attracts users who are higher-risk and younger than the general credit-seeking population, a TransUnion study found.
Consumers are driven by value more than anything else. About two-thirds of consumers worldwide who had switched brands in the past year were looking for better deals. More than half were seeking better product quality.
It’s a difficult landscape for retailers: We break down how some retailers have successfully navigated the shifting terrain—and why others couldn’t.
Big-box retailers are aggressively upgrading their beauty offerings to attract returning in-store shoppers and younger, digital-first consumers.
Insider Intelligence spoke with Kate Lubenesky, president at W&P, a food and beverage essentials brand that sells sustainable packaging for everyday food items.
On today's episode, we discuss what makes a customer data platform (CDP) successful, what kind of ROI brands can expect from them, and some best practices. "In Other News," we talk about whether companies are tracking the customer service metrics that really count and what happened when Old Navy made clothing sizes for everyone. Tune in to the discussion with senior vice president of sales at mParticle Kyle Robinson and our analyst Patty Soltis.
Livestream platforms score funding as investors remain bullish on social commerce: Firework and buywith bag millions in financing as livestream shopping events go mainstream.
It now lets users convert payments to Bitcoin, and it launched two products to let customers access third-party apps.
Dollar Tree and Dollar General benefit from consumers trading down: The discount retailers profit when consumers become price-conscious.
Consumer spending grew an upwardly revised 3.1% in Q1: While many consumers expect the current inflationary shock to be temporary, rising prices are eating into companies’ bottom lines.
China’s COVID-19 lockdowns severely impacted Alibaba: Despite significant challenges across its business units, the retailer still beat expectations.
Gorillas sheds workers in another blow to the rapid delivery industry: The company fired 300 employees and will exit several markets as it struggles to reach profitability.
Consumers rank their favorite brands: A survey shows grocery and tech brands are favorites, while social media lags far behind.