Retailers embrace unconventional returns tactics: While some like Boohoo are charging fees to offset costs, other methods like UGC content and peer-to-peer returns are gaining steam.
Peacock gets Shoppable: Its new features could provide additional utility to viewers while simultaneously providing NBCU with rich consumer data.
We know consumers are price-conscious and indoor mall traffic is up, but will consumers flock to outlets to find deals?
Shopify broadens the services it offers merchants: It partnered with YouTube to allow creators and merchants to sell products on their channels and bolstered its logistics platform by buying Deliverr.
Nearly all consumers worldwide consider how well a company treats its customers before buying from it. In addition, 85% of consumers are swayed by the way it treats employees, and 78% view environmental practices as a purchase driver.
Walmart looks to broaden its online customer base: The retailer expanded its Spanish search capability in response to the growing number of Spanish-first online shoppers.
Stripe cut its internal valuation by 28%, but we look at why it’s still better off than other tech startups.
Starbucks is re-evaluating its UK presence: Intense competition, rising costs, and changing consumer habits could force the coffee chain to sell its UK stores.
Nike invests in store concepts as part of its D2C push: The brand’s latest format, Nike Style, combines physical and digital experiences to draw shoppers in.
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss the current relevance of Prime Day, what to make of a second Prime Day in the fall, and which categories we should be watching. Then for "Pop-Up Rankings," we rank the top three reasons consumers might have opted out of Prime Day. Join our analyst Sara Lebow as she hosts analyst Andrew Lipsman.
Amazon wants shoppers to trust reviews: That’s why it is aggressively going after bad actors who orchestrate fakes.
Amazon uses inflation to drive home its value-priced focus: the company is using humor at a time when many brands are shying away from it.
JPMorgan, Citi, and Wells Fargo reported strong card spending in Q2, but inflation and recession fears made them pivot to a more defensive posture.