Macy’s, Nordstrom bet on smaller stores as shoppers move away from malls: Department stores are taking a localized approach to reach more consumers and speed up fulfillment.
It’s a challenging time for small retailers: Many are struggling with raging inflation and declining consumer buying power.
An end to password authentication: Poor password security resulted in $52B in losses in 2021. There’s an opportunity to compete in the passwordless authentication market.
Amazon, Twitter, and HBO Max are all dealing with fraud: Spam and fakery are affecting multiple facets of the digital economy.
The video game industry tries to clean up its image: Now that marketers are paying more attention, gaming brands have to address harassment campaigns.
LGBT+ population grows in US but sees threats: Despite its increased numbers, this demographic group faces significant barriers to well-being and economic security.
Conversational commerce expands beyond Asia: Companies including Meta are making it easier for businesses to sell via chat.
The livestream shopping landscape has completely transformed in recent years. QVC, which saw 45% of the downloads among the top 10 US livestream shopping apps two years ago, accounted for just 10% in the first five months of this year. (Apps like YouTube and TikTok were excluded because ecommerce is a secondary feature of their platforms.)
The CFPB is reportedly planning new rules to stamp out P2P payment fraud.
Despite a less-than-stellar Q2, eBay still has few tricks up its sleeve.
An Amazon warehouse worker died on Prime Day: The incident prompted a federal investigation led by the Occupational Safety and Health Administration and may help organizers’ unionization pushes regain momentum.
Air travel disruptions could stall recovery: Skyrocketing complaints show industry has a customer service problem.
Advertisers look to get into the game: Marketers can exploit the opportunities that video gaming presents to win new customers by identifying their target genre and desired outcomes.
The lender said “healthy spend levels” boosted Q2 earnings, in line with other issuers.