Retail & Ecommerce

Zara is charging UK customers £1.95 to return online orders: The fee may help preserve Zara’s margins, but it could come at a cost to brand loyalty.

Consumers want control over their ad experiences: Google is taking steps toward greater personalization, but new data suggests that personalization experiences don’t always yield better results for advertisers.

Google forges closer ties with publishers as Meta pushes them in a new direction: Search giant to pay European publications for content as Meta pivots to video.

Nike’s shift to D2C gives other sportswear brands an opening: Adidas, Reebok, Allbirds, and more are jockeying to take Nike’s place on store shelves.

Despite growing sales, resale platforms struggle to turn a profit: The RealReal and thredUP each reported significant increases in revenues, but the cost of doing business remains high.

Big Tech gets corrected: Tech industry stocks have taken a beating so far in 2022, but given the pandemic’s upheaval, it shouldn’t come as a surprise. Another reincarnation looms.

On today's episode, we discuss why Amazon is slowing down, its Buy with Prime initiative, and how Amazon's advertising business is getting on. "In Other News," we talk about whether Walmart+ is actually competing with Amazon Prime and what Target's strategy has been to compete with Amazon. Tune in to the discussion with our analyst Andrew Lipsman.

CanPay, SuperNet, and POSabit offer digital solutions to cannabis dispensaries, which have historically relied on cash payments.

Amazon combats fake review brokers: The retailer’s ongoing push to shut down fake review brokers demonstrates the importance of trust on its platform.

US inflation cooled slightly in April: However, US consumer prices rose by more than forecast, which is hurting a number of retailers, including fast-food companies.

Brands and retailers are adopting new technologies as they pursue supply chain optimization: Kraft Heinz, UPS, and Amazon are looking to AI, the cloud, and other tools to streamline operations.

Plastic waste or precious commodity? The Gigabot X 3D printer can transform waste plastic into goods without recycling. It could be pivotal for on-demand manufacturing.

Ikea focuses on ecommerce with a €3.0 billion investment: The furniture retailer plans to add more distribution centers to stores and expand its urban footprint.

PayPal launched a softPOS solution that lets merchants accept contactless payments and can help PayPal gain more in-store volume.