On this episode of our new Behind the Numbers show, Reimagining Retail, our analyst Suzy Davidkhanian hosts author and keynote and strategic advisor Steve Dennis to discuss overlooked consequences the pandemic has had on retailers outside of the much-discussed supply chain and consumer loyalty woes. They also identify several smaller, lesser-known brands they think will pop in 2022.
Walmart takes steps toward a greener future: The ultimate impact of its initiatives depends on how forcefully it exerts its influence.
Gopuff’s labor challenges underscore the dark side of rapid delivery: The company is likely trying to cut costs ahead of a potential IPO but must contend with increased government scrutiny and worker activism.
FAIR Health’s latest survey reveals how costs are a major driver of healthcare decision-making among older consumers. We unpack how digital solutions can bring pricing transparency to consumers’ healthcare financial experience and boost engagement.
Inflation hasn’t cooled consumers’ desire to spend: Nonstore sales rose 14.5% in January, and overall retail sales increased 3.8%, in the latest sign that the US economy remains strong.
Both companies are letting customers pay for purchases directly from their bank accounts, which might help limit interchange costs for merchants.
Is Super Bowl advertising a crystal ball? Crypto, travel, health and fitness advertising all suggest those categories are feeling good about the year’s final 10 months.
NBCUniversal has a difficult balancing act ahead: The media giant seeks to increase its subscriber base by pulling content from Hulu in favor of Peacock—despite still owning one-third of the former.
Under Armour’s 2021 earnings beat expectations, but investors are worried: Despite strong direct-to-consumer and wholesale growth, supply chain pressures threaten to reverse the sportswear company’s gains.
Apple raises pay for retail workers by up to 10%: As the labor crunch continues, the tech giant reaches into its deep pockets to keep employees from defecting.
For healthcare consumers, the price is not right: We break down how inflation is spiking healthcare prices and shifting consumer mindsets make the perfect storm for D2C healthcare and digital healthcare marketplaces.
Beijing takes a hard line on Olympics fakes: Harsh punishments for counterfeiters and strengthened IP laws reflect the country’s protectionist mindset.
Can The Container Store’s revamped loyalty program deepen engagement with customers? The key to the program’s success lies in its design.
US retail ecommerce sales will exceed $1 trillion for the first time this year as the flexibility and convenience customers found during the pandemic sticks.
The company suffered worse than expected losses, but new partnerships and tie-ups might help it bolster growth this year.