DoorDash leans on subscriber revenues as the delivery market cools: The platform’s focus on building loyalty could help it outlast competitors like Gorillas.
We expect relatively strong performance on Prime Day despite a slow start to the year for Amazon and other etailers.
Amazon’s Prime Air drone delivery service is ready for takeoff: But it isn’t clear if the service is ready for primetime.
On today's episode, we discuss how inflation is changing consumer behavior, whether 15-minute delivery is too good to be true, the potential of Apple's realityOS, how much of the information shoppers give retailers is false, the ceiling to spending time on TikTok, an unpopular opinion about buying things from TV ads, pets' roles in Americans' lives, and more. Tune in to the discussion with our senior director of Briefings Stephanie Taglianetti, director of reports editing Rahul Chadha, and director of forecasting Oscar Orozco.
The Fiserv-owned firm launched BentoBox Payments, which consolidates order management and payment processing, to help attract more customers.
Amazon’s fashion expansion continues with forays into luxury and physical retail: The company’s high-end ambitions are at odds with its emphasis on value and low prices.
This year, 64% of consumers worldwide—or as many as 1.70 billion digital buyers of the 2.65 billion we forecast—will regularly buy directly from a brand, up 15 percentage points from 2019.
Soaring food prices are causing consumers to rethink their spending: Consumers are changing both where and how they shop for groceries, as well as what else they buy.
Values are important, but just one of many drivers. Consumer behavior is also influenced by factors such as price, convenience, and availability of products.
PayPal users can send cryptos to other users free of charge—and to external wallets and exchanges, but they’ll need to pay network fees.
Shoppers are as enthusiastic about Zara as ever: Parent company Inditex reported strong Q1 sales and profit growth as consumers returned to stores in droves.
Target takes aggressive measures to shift unsold inventory: The retailer’s decision to offer steep discounts and cancel orders could signal a larger retail slowdown as demand cools.
There’s no end in sight for service workers’ unionization pushes: Employees at a Trader Joe’s in western Massachusetts aim to create the company’s first union.
Fanatics aims to capture the college athlete trading card market: News of the launch comes about a year after the NCAA ruled athletes could be compensated for marketing agreements.