Retail & Ecommerce

Nearly a quarter (23%) of loyalty program professionals, across industries, say their biggest challenge is offering deep enough discounts to attract customers, per a global survey by Eagle Eye. Another 23% have a hard time balancing margins with attractive discounts, and 21% find it difficult to deliver offers to customers at the right time.

The card network launched an account owner verification tool in Europe and partnered with Algoan to boost financial inclusion

The agency issued a consumer advisory about storing money in P2P’s potentially uninsured accounts

It integrated its payment services with travelplanbooker.com’s travel agency platform

As the mobile wallet ecosystem matures, US proximity mobile payment engagement gains are lapping user growth.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss why Ikea has fallen behind on ecommerce, what to expect from its new store formats, and how the company developed its cult-like following. Then, for "Pop-Up Rankings," we rank Ikea's top four biggest challengers. Join our analyst Sara Lebow as she hosts analysts Carina Perkins and Zak Stambor.

There are clear signs that consumers are struggling to keep up: Credit card debt keeps piling up and several retailers have found a sharp rise in buy now, pay later use.

Consumer appetite for private label products shows no sign of slowing: Seventy-seven percent of customers who buy private label products plan to buy even more in the future.

Eurozone retail sales were flat in April as food inflation cut in: But low unemployment, easing inflation, and wage growth are helping to relieve consumers’ anxieties.

Inditex homes in on store optimization, price increases to drive growth: The fast-fashion retailer grew profits 54% in Q1 thanks to higher sales from larger stores.

“If you want to dominate the digital landscape, you’ve got to win or be a clear leader on the three core pillars: media, advertising, and commerce,” our analyst Andrew Lipsman said during our recent “Attention!” summit.

The card network is hoping rewards will be enough to finally make inroads in the debit card industry

It added a parking feature to its payments platform, Mercedes pay

The main factor holding back mobile wallet bill pay growth is security concerns

Three UK bank holidays in May didn’t drive shoppers to spend: Retail sales fell 1.1% YoY in the four weeks to May 27.

Walgreens attempts to cut down on retail theft: By putting most products behind counters, the retailer is also increasing the burden on store associates.

Discount retailers are in trouble: Their core consumers are facing additional pressures as SNAP eligibility tightens and student loan payments resume.

Cava IPOs at a difficult time for the restaurant industry: The fast-casual chain hopes to use the funds to expand aggressively, despite declining traffic and growing competition from grocers.

Adding mobile plans to existing Amazon Prime subscriptions has the potential to entice millions of wireless customers looking for a cheaper alternative.