Retail & Ecommerce

The partnership will help PayPal grow Braintree—which is one of its core focuses

The network also forecasts a surge in ecommerce returns, per its 2024 economic outlook

Uptake has been slower than anticipated, and we may not see FedNow’s impact on the payments industry for years to come

Nascent partnerships from 2023 will start packing a punch in 2024. Companies without an overwhelming market advantage will need to join forces with rivals or complementary partners to keep boosting revenues.

Before retail media, brands would pay retailers to market their products, but weren’t necessarily involved in how they were promoted. “Now, it’s more of a conversation,” said Melanie Babcock, vice president of Retail Media+ and monetization at The Home Depot. Retail Media+ is The Home Depot’s retail media network.

The tie-ups can help Google Pay grow its volume and keep up with rivals that already offer BNPL

Diversifying merchant partnerships can help the fintechs grow as the BNPL space gets more crowded

RTP can help small businesses better control their cash flow and overcome financial difficulties

72% of adults in North America use their smartphone to research price comparisons while shopping in-store, making it the No. 1 type of research done on mobile devices in-store, per August 2023 1WorldSync data.

Ghost kitchens disappeared as quickly as they came: Quality issues, consumer ambivalence, and shifting dining behaviors contributed to their downfall.

Consumers don’t want to pay for shipping: Retailers that charge for shipping risk driving shoppers to other merchants’ sites and apps.

Retail sales in China grew at their fastest pace since May last month: But many challenges remain, which is why we expect modest growth of 6.0% in 2024.

A generous return policy can encourage consumer spending and inspire loyalty. On the other hand, a policy that makes it more costly or inconvenient for customers to return their items could sting a retailer’s bottom line. Here are some short- and long-term ways return policies can affect retailers, and ways to avoid charging customers a fee to cover return costs.

Gen Z's preference for Pinterest influences retail strategies: The platform's positive, noncompetitive nature aligns with Gen Z's mental health awareness.

Etsy’s sales have remained “essentially flat” for two years: The niche online marketplace’s inability to broaden its reach led it to lay off about 225 employees.

Tensions between Temu and Shein are rising (again): Weeks after the companies dropped their previous lawsuits against each other, Temu sued Shein.

Retail sales jumped in November as shoppers snapped up deals: US consumers are taking full advantage of their recovering buying power this holiday season.

Recommerce is more than just a retail trend: The surge in circular retail reflects shifting consumer values—we explore the subject with Optoro CEO Amena Ali.

Indian startup Udaan raises $340 million for its B2B ecommerce platform: The company will use the funds to pave its path to an IPO and get a larger piece of the $100 billion market.

Many retailers are predicting that consumer spending patterns in 2024 could be similar to 2023—pulling back on discretionary categories and sometimes essentials like groceries. So far, discount and dollar stores have benefited from tightened consumer spending, but that success isn’t guaranteed in the new year. Here’s how three low-price retailers are planning to appeal to consumers and keep sales up in the months ahead.