The top digital CX priorities for companies worldwide
Many mobile app categories saw a boost last year as more consumers spent time with their devices during quarantines. According to our estimates for smartphone app user growth, grocery apps, food delivery apps, and health/fitness apps were the three fastest-growing categories in 2020.
Neobank N26 is rolling out phone insurance to its German customers through its partnership with local insurtech simplesurance. The neobank should next roll out comprehensive insurance coverage to power its path to profitability.
Christiana Care Health System is joining forces with Highmark Health to launch a tech-driven VBC-focused JV—giving a glimpse into where healthcare is headed
On today's episode, we discuss how airlines, hotels, and vacation rental homes are recovering, and the ways in which travel might be changed forever. We then talk about the shift of ad dollars and viewers from connected TV to linear, TV makers that are staking their future growth on streaming ads, and how the vMVPD (skinny bundle) market is shaking out. Tune in to the discussion with eMarketer associate forecasting analyst Zach Goldner, director of forecasting Oscar Orozco, and senior forecasting analyst at Insider Intelligence Eric Haggstrom.
Almost all digital display advertising is transacted programmatically now—but that doesn't mean programmatic isn't still evolving. Gila Wilensky, president, US at programmatic media firm Xaxis, joins eMarketer principal analyst at Insider Intelligence Nicole Perrin to discuss what Xaxis is expecting for the next 10 years of programmatic advertising, including how AI will continue to evolve in the space, how addressability and measurability will change post-cookie, and what the maturation of ecommerce means for digital advertising.
Facebook seeks stricter guidelines: When it comes to transferring data across platforms, Facebook wants stronger stipulations—but this could cause more harm than good when it comes to competition.