Walgreens is helping its primary care partners reduce errors and speed up the reimbursement process as health execs plan to adopt RCM and billing tech.
SureScripts highlights how incomplete data can delay patients from receiving specialty medication and contributes to provider stress.
Trilliant Health’s AI tool scores hospitals based on evidence-based data—which is more reliable than scores given by agencies like CMS.
Google TV’s new accessibility features highlight a major market opportunity: More than one in 20 consumers have hearing loss in both ears—and remain underserved by marketers.
Xbox's Home UI gets a refresh: As Microsoft places greater emphasis on gaming, it's working with users to improve engagement.
On today's episode, we discuss the out-of-home (OOH) ad recovery, the influence of digital billboards, and how OOH can drive consumers to take action. "In Other News," we talk about YouTube TV letting folks watch four channels on one screen simultaneously and whether Netflix could soon be a destination for gamers. Tune in to the discussion with our analyst Ross Benes.
Regulators claim the crypto firm misled investors, inflated its digital currency price, and facilitated a Ponzi scheme.
Fintech firms continue infiltrating the banking sector, handling bank-related tasks with little to no oversight, and potentially perpetuating systematic risk.
The AI-powered tool gathers ESG data from multiple sources and gives investors a stronger sense of double materiality.
Zelle has moved more than 5 billion payments in five years. Looking ahead, it plans to dive deeper into fraud prevention, SMBs, and disbursement
Ecommerce is a natural format for advertising: Amazon ranked highest among platforms for non-intrusive ads, a sign that consumers don’t mind ads while online shopping.
We’ve increased our forecast for US influencer marketing spend for next year from $4.6 billion to over $6 billion, following TikTok’s explosion.
This week on Behind the Numbers: Reimagining Retail, analysts Yory Wurmser and Sky Canaves discussed mcommerce trends with host Sara Lebow.
Insider Intelligence spoke with Rachel Tipograph, the founder and CEO of MikMak, an ecommerce marketing platform for multichannel brands, about retail media in the US market.
Charging for returns is an easy way to lose customer loyalty: Retailers need to think of returns as an extension of the customer experience—and not just a cost to be managed.
Eddie Bauer and On enter the fast-growing resale market: They’re the latest brands to bet that consumers’ desire to save money and growing interest in sustainability will drive incremental sales.
On today's episode, we discuss what to consider when developing a customer experience (CX) strategy, how to build a culture that prioritizes the customer, and the benefits of good CX leadership. "In Other News," we talk about customer service in the metaverse and how automakers are diverting ad dollars to customer and user experience. Tune in to the discussion with our analyst Patty Soltis.