Small Business (SMB)

Tougher return-to-office rules could put jobs in jeopardy for those who don't comply, questioning the wisdom of following Big Tech's lead.

Strategic upskilling is essential as AI usage increases the likelihood of job disruption and transformation. Investing in employees has never been more important.

A tie-in with PayEm will help businesses more easily manage their spending, which should appeal to firms trying to cut costs.

It partnered with FreedomPay and Marriott as part of a wider shift to grow volume by focusing on payments for bigger restaurant and hospitality brands.

Intensifying competition in the cyber insurance space will lead to more price competition as smaller firms seek to bolster protection.

Economic uncertainty has slashed small and medium-sized business (SMB) satisfaction with their payment service providers (PSPs). This is intensifying competition between acquirers and processors, banks, fintechs, and the vendors that serve them. Providers must enhance and simplify access to cutting-edge solutions that solve key pain points—or risk losing share.

Fintech is an easy scapegoat for a bigger problem: To keep nonbanks from benefiting from a new small-business lending rule, some objectors pointed to PPP fraud.