Retail & Ecommerce

Over three-quarters of retailers are concerned about staffing: And 29% say they’re short-staffed. The challenges are particularly pronounced among mass merchants like Target and Walmart.

Kroger will close three ecommerce fulfillment centers amid profitability focus: Underperformance led the grocer to pull back on grocery delivery in Florida and Texas.

Clinique is the latest prestige beauty brand to make the leap to Amazon: The partnership signals the retailer’s growing clout. It’s set to overtake Walmart as the US’ top beauty retailer by 2025.

Home Depot goes after Pro dollars with $18.25 billion SRS Distribution buy: The home improvement retailer is aggressively courting professionals as DIY demand falters.

Retailers are bullish on genAI: Many see the potential for genAI to remake everything from customer service and marketing to their store operations.

We look at how issuers and networks could compensate for the multibillion-dollar revenue shortfall

Mastercard has been pushing into value-added services like fraud solutions to diversify revenues

H&M is relying on lower prices to restore momentum: But supply chain challenges could limit its ability to take back share from Zara and Shein.

Baltimore bridge collapse adds to retailers’ supply chain headaches: Luckily, the impact is likely to be minimal as other ports step in to fill the gap.

TikTok Shop adjusts seller policies to fend off US ban: It’s getting rid of a loophole that allowed Chinese sellers to register themselves as US merchants.

Like last year, we expect deal-hunting consumers and mobile-forward brands to drive the 2024 holiday season, according to our US Holiday 2023 Recap and 2024 Preview report.

On today's podcast episode, we discuss the unofficial list of the most interesting retailers for the month of March. Each month, our analysts Arielle Feger, Becky Schilling, and Sara Lebow (aka The Committee) put together a very unofficial list of the top eight retailers they're watching based on which are making the most interesting moves: Who's launching new initiatives? Which partnerships are moving the needle? Which standout marketing campaigns are being created? In this month's episode, Committee members Becky Schilling and Sara Lebow will defend their list against vice president of content Suzy Davidkhanian and analyst Zak Stambor, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.

NBCUniversal expands shoppable TV opportunities amid growing interest from consumers: Viewers will soon be able to order food delivery and purchase items inspired by their favorite Bravo shows.

Getting cash back is the leading motivator for opening a new credit card, according to 42% of adults worldwide, per January 2024 data from Kantar.

Home Depot hypes its Halloween decorations seven months before the holiday: Retailers look for surefire ways to push shoppers to spend when they’re pulling back on other nonessential goods.

Price cuts are helping upmarket UK grocers win back share: While grocery inflation is at a two-year low, shoppers continue to be highly responsive to deals.

Anta Sports is bullish on China: The sportswear company expects solid growth this year, while competitors Nike and Li Ning struggle to keep up.

Grand Theft Auto 6 delayed as Rockstar Games calls employees back to office: It wants to boost productivity, but RTO mandates can have the opposite effect.

This is a problem considering younger consumers are BNPL providers’ core targets