Retail & Ecommerce

Retail sales rose 6.4% in the first two months of 2023: While growth slowed in February, consumers continued to spend.

By 2026, US spending on ecommerce channel ads—a large subset of retail media—will be more than triple its 2020 level, per our forecast. Within the ecommerce channel, both search and display advertising are growing rapidly.

In-store pickup will emerge as the clear preference for US click-and-collect buyers.

Startups have had issues with payment processing and access to capital. Many crypto investors also swapped their USDC holdings for Tether. 

H&M is the latest fast fashion retailer to embrace resale: The retailer launched H&M Pre-loved, its first resale platform in the US market, with around 30,000 items.

Asos is working with Criteo to expand its retail media business: The retailer hopes that retail media revenues can help it navigate the challenging economic environment.

Can robots help retailers overcome a tight labor market? Lowe’s, BJ’s Wholesale Club, and Sam’s Club are among the companies looking to robots to improve the customer experience.

US click-and-collect sales growth will slow slightly over the course of the next few years, per our forecast, as adoption levels off after an acceleration in 2020. Still, sales will increase by double-digit percentages both this year and next and reach $131.66 billion by 2026.

Slowing but persistent inflation continues to strain US consumers’ buying power: Real wages fell in February as prices for groceries, recreation, and airfare continued to rise.

An emerging tension between retailer ads and customer experience (CX) is brewing as consumers grow more attuned to high ad loads online and in stores. Retailers’ core competency of delivering exceptional CX is now being pitted against their own retail media networks’ desire to expand their digital advertising surface area to capture high-margin revenues.

Alcohol ecommerce is growing. See how alcohol purchase trends are shifting, who’s buying, and how to reach new customers.

On today's episode, in our "Retail Me This, Retail Me That" segment, we talk about what the leading retailers' Q4 performances tell us about the state of retail. Then for "Pop-Up Rankings: Earnings Awards Edition," we rank the two best and the two most concerning retailer performances of late. Join our analyst Sara Lebow as she hosts director of Briefings Jeremy Goldman and analyst Zak Stambor.

Historically, apparel and accessories and computer and consumer electronics were the most dominate categories in ecommerce sales. They will remain significant sales drivers, but in the future, ecommerce will be more evenly spread among categories.

The firm’s narrow escape from collapse shows startups versed in much-hyped banking tech aren’t guaranteed success.

Wider-than-expected losses in 2022 drive Allbirds to revamp its growth strategy: The footwear retailer plans to focus on its core products and clientele, and slow brick-and-mortar expansion in favor of wholesale.