Retail & Ecommerce

Consumers continue to spend big on restaurants, gym memberships: Despite inflationary pressures, shoppers are willing to invest in affordable luxuries and wellness.

General Mills is the latest CPG company to rely on price hikes to boost sales: But persistent inflation and the imminent expiration of emergency SNAP benefits could make it harder for consumers to keep up.

Gap presses pause on its retail media business: The decision underscores the need to develop a unique value proposition in an increasingly crowded landscape.

Spotify’s $100 million fund for diverse projects starts off slow: Concerns about spending arise as the initiative marks its first year.

The early pandemic sent retail ecommerce returns skyrocketing: Despite softening a bit in 2022, returns pose a major challenge for retailers, as they struggle to create policies that reduce costs and maintain good CX.

Victoria’s Secret, Party City, and Lush Cosmetics are the newest retail partners DoorDash has added to its platform as it expands beyond restaurant delivery to offer customers on-demand delivery for alcohol, grocery, and convenience items.

The solution lets businesses create physical or virtual cards, which can open a new revenue stream for Checkout.com.

Most grocery shoppers are increasingly hunting for a deal: But rather than cutting prices and eating into their already-slim margins, grocers may find better success focusing on ease and convenience.

UK inflation increased unexpectedly in February: Consumers continue to be under strain as food prices reach their highest levels in over 45 years.

Shoppers are expected to spend a record $24 billion on Easter purchases this year: But inflation will remain top of mind as consumers look for deals and consolidate spending at mass merchants.

Panera Bread becomes the first restaurant chain to adopt Amazon’s contactless payment technology: But cost and privacy concerns could limit the retailer’s ability to scale its checkout solutions.

The rise of in-store retail media—through the digitization of surfaces in physical retail—will transform the store experience, the financial fortunes of retailers, and the advertising opportunities for brands.

TikTok sister app Douyin is a livestream behemoth in China, where nearly 40% of internet users also engage in livestream shopping, according to our forecast. But in the US, the format hasn’t caught on in the same way.

ROAS is a widely used metric for advertisers to understand the effectiveness of their campaigns, and newly added data to Industry KPIs shows YoY changes in ROAS by industry. We recently added several important metric benchmarks to Industry KPIs, including cost per click (CPC) and ecommerce ad spend.