The BNPL industry is angling for long-term profitability by exploring subscription services and reworking loyalty strategies
But in-person are transactions still vital to the company’s strategy, unlike many competitors that are going all in on digital remittances
Strategic partnerships boost Pinterest: Amazon and Google deals fuel revenue and international expansion—while MAUs nearly hit 500 million for the first time.
Shoppers are relying on their smartphones more, as enhancements in mobile payments, social media checkout, and retailer apps make purchases easier than ever. This year, US shoppers will spend $558.29 billion on their mobile devices, accounting for 44.6% of overall ecommerce sales, according to our November 2023 forecast. We delve into the consumer embrace of mcommerce, unpacking three key drivers.
Kering, Neiman Marcus terminate partnerships with Farfetch: The company’s prospects are dwindling as shoppers prefer to shop at department stores or with brands directly.
Apple developing two clamshell phone prototypes: There’s pressure to get into the foldable phone arena, but technical challenges pose a price-point barrier, requiring creative solutions.
An extended returns policy is the No. 1 experience-based reward that US adults would be most interested in receiving from brands, per Ebbo’s October 2023 survey.
Mattel expects flat sales next year: While the company plans to lean on its strong brands to develop movies and games, it isn’t immune to the toy industry’s broader challenges.
Under Armour expects revenues to fall 3% to 4% this year: That’s slightly more than it previously expected, but it also raised expectations for full-year gross margin and earnings.
L’Oréal, e.l.f. Beauty, and Coty see double-digit growth as beauty demand soars: Demand for dermatological beauty, dupes, and fragrances is keeping all three companies on an upward trajectory.
Apple’s Vision Pro, rich in apps and retail support, faces a crucial test: public acceptance in everyday scenarios—echoing Google Glass’ challenges.
Target looks to a paid membership program to fuel growth: The Amazon Prime-like program could incorporate Shipt, the company’s $99 annual delivery service.
Ford reformulates its EV strategy after premium model sales stall. Small and affordable EVs could reignite interest while enabling expansion to emerging markets.
As debts rise and credit quality weakens, banks are tightening lending standards, and consumers are starting to turn to alternative payment methods
This move solidifies Mastercard’s leadership in this high-value payments space
While these offerings can improve sales and customer satisfaction, merchants must also take into account this added and very costly risk
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss why folks are shopping more on their mobile devices and the role of mobile in-store. Then, for "Red-Hot Retail," our analysts give us some spicy predictions about the future of mobile shopping. Join our analyst Sara Lebow as she hosts analysts Carina Perkins and Yory Wurmser.
Alibaba is stuck in a rut: China’s largest ecommerce company faces diminishing growth and market share as consumers cut spending.
On the podcast we discuss what to expect as banks deploy more AI in 2024. We chat about several use cases for AI, like customer service and chatbots, personalized banking services, fraud detection and prevention, credit scoring and risk assessment, as well as personalized marketing. In “Place Your Bets,” we distribute 10 points to four predictions in order to rank the relative likeliness that each one will come true. We rank the following to see which is most likely to happen in 2024: news stories about overzealous chatbots stops banks from rolling them out, regulators squash attempts to use AI for investment advice, the deployment of AI enables banks to initiate massive layoffs, and small banks and credit unions are able to win more customers because of their deployment of AI for customer service. Listen to the conversation with host Rob Rubin and our analysts Jacob Bourne and Gadjo Sevilla.
Amazon muscles in on Google and Meta’s ad throne: Retail media and Prime Video propelled the company to a blockbuster 2023—and 2024 looks even brighter.