Amazon muscles in on Google and Meta’s ad throne: Retail media and Prime Video propelled the company to a blockbuster 2023—and 2024 looks even brighter.
While some were skeptical of Temu’s staying power, the app’s low prices and social-first marketing strategy seem to be resonating with consumers. Opening its platform to US sellers could bring competition for Temu at a time when consumer perception is flagging.
Retailers flock to Apple’s Vision Pro amid growing interest in virtual experiences: J.Crew, e.l.f. Beauty, and Wayfair are among the companies releasing dedicated shopping apps.
Competition for Class A mall real estate is as stiff as ever: But the overall landscape remains challenged as operators struggle to build an experience that can attract visitors and drive sales.
Gap brings on Zac Posen to reinvigorate its brands: The retailer is relying on the designer’s experience and celebrity to help reinsert the company into the cultural conversation.
Amazon looks to reduce packaging waste: The retailer extended its Ships in Product Packaging program to all third-party sellers across the US and Canada that use Fulfillment by Amazon.
On today's podcast episode, we discuss what artificial general intelligence (AGI) is capable of, why everyone is rushing to create it, and how close we are to reaching it. "In Other News," we talk about 'Ready Player One' becoming a metaverse experience and how we will start controlling our smart homes. Tune in to the discussion with our analysts Jacob Bourne and Gadjo Sevilla.
Clothing is the top category across age and gender. According to the December 2023 Insider Intelligence Ecommerce Survey (conducted by Bizrate Insights), more than half of respondents in each group reported buying clothing online at least once in the past month
Traditional financial institutions need new strategies to hold their ground against big tech and fintech competitors.
The digital wallet has yet to gain significant traction in the online checkout space, but partnerships like this one with Nuvei push it in the right direction
We may see the companies increase their reliance on AI in response to their workforce reductions
The annual charges increased across all six cards, but Amex is hoping the enhanced rewards will offset the added consumer costs
The vast majority (81.5%) of retail media ad spend will go toward on-site formats this year, per our October 2023 forecast. As advertisers seek to target consumers whenever and wherever possible, other formats are emerging, particularly in-store, streaming, and social.
Uncertainty in the Chinese economy will hang over Lunar New Year: Nearly half of Chinese luxury consumers express concerns about the economy, which is leading them to watch their wallets.
Starbucks, Sweetgreen tweak membership programs to boost customer appeal: They’re not alone—54% of retailers plan to enhance their loyalty offerings this year.
Retailers are going big on innovation. AI-powered improvements to the customer journey, ambitious market expansion, and viral partnerships and marketing campaigns have caught our attention, just in time for the first edition of our monthly ‘unofficial’ ranking of most interesting retailers.
Meta rings in two decades of Facebook: The company has undergone major transformations, and 2024 will bring more changes as AI and regulation shape its trajectory.
Amazon shoppers, meet chatbot Rufus: It’s part of a broader trend of Big Tech weaving AI into existing products and services. But it’ll have to live up to customer expectations.
Target’s Black History Month products miss the mark: The retailer pulled an item celebrating Black history from its shelves that misidentified several historical figures.
Valentine’s Day is quickly approaching (a helpful reminder), and ahead of the romantic holiday, Sweethearts put out a collection of “situationship” hearts with “messages as blurry as your relationships.” The candies are targeted at Gen Zers in an aim to get buy-in from consumers who may not be head over heels for celebrating Valentine’s Day.