Peloton and lululemon join forces: The deal will bring Peloton content to lululemon’s fitness app and make lululemon Peloton’s athletic apparel partner.
Delta walks back its frequent flyer program changes: The airline endured swift backlash after it made it harder for customers to earn elite status and access airport lounges.
TikTok's Indonesian growth faces hurdles with new regulations: Traditional ecommerce platforms like Shopee might benefit from reduced competition and stricter social commerce rules.
Q2 US consumer spending rose at its slowest rate in a year: Despite a slew of potential speed bumps ahead, there’s reason to expect an above-average Q4.
Cost and sustainability concerns are driving more consumers to recommerce: Eighty-five percent of US shoppers buy or sell secondhand regularly.
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss what’s important in a good omnichannel experience, where in-store retail media is headed, and how stores can tailor experiential and experimental tech to build a more robust customer profile. Then, for "Pop-Up Rankings," we rank two retailers that are doing store digitization well and two that could possibly use a bit of work. Join our analyst Sara Lebow as she hosts analysts Arielle Feger and Zak Stambor.
Mall traffic fell in August despite back-to-school shopping: But dwell times rose as more shopping centers lean into experiential offerings.
As brands look for innovative ways to keep customers engaged with their loyalty programs, they are shifting their focus from just offering incentives and rewards to generating real relationships with customers based on what they actually want and need, said a speaker during a recent Tech Talk Webinar. Here are three ways that brands can put the customers at the heart of their loyalty program in order to create long-lasting connections.
FCA gives overseas firms final warning about new crypto promotion rules: And it’s getting annoyed that a lot of them are ignoring it, perhaps due to skepticism about enforcement.
All year, it’s built out services to create an all-in-one offering for retailers, restaurants, and the beauty sector
They are rising at the fastest rate in 30 years, excluding the Great Financial Crisis. It’s creating a headache for issuers and consumers
The change would make it harder for users to add money to their accounts. The firm is pushing back to save its massive user base
Retail shrink accounted for $112.1 billion in losses last year: Target alone is expected to take a $500 million hit this year, which is driving it to close nine stores.
Uber Eats and Getir join arms in Europe: The partnership aims to help the companies navigate increasingly choppy grocery delivery waters.
TikTok pilots linking to Google Search, hinting at evolving app goals: Mutual benefits emerge amid shifting search behaviors and legal challenges.
On today's podcast episode, we discuss how affiliate is helping marketers take back control of their ad spend. "In Other News," we talk about Amazon unveiling a smarter, more conversational, Alexa and TikTok Shop hitting the US. Tune in to the discussion with our analyst Max Willens and Alexandra Forsch, president of Awin Americas.
Costco’s sales surged in July and August: The warehouse club’s low gas sales drove consumers to the wholesale giant’s pumps.
Mobile is driving ecommerce sales growth, with 43.2% of the $1.137 trillion in US ecommerce sales we project for this year. As mcommerce sales rise, retailers are innovating to get a piece of the $491.14 billion pie. Mobile commerce will be especially vital this holiday season. Some 79% of US online shoppers shopped via mobile during the Cyber Five last year, according to Bizrate Insights data cited in a Forrester report.
A host of factors is causing US retailers to pull back from China: The share of companies expressing a pessimistic outlook on their China operations in five years recently hit a new high.
Amazon faces a significant legal challenge: A FTC lawsuit that alleges Amazon illegally maintains monopoly power could force the retail giant to fundamentally alter its business practices.