By sticking to its values, Trader Joe’s has maintained the feeling of a neighborhood store while scaling across the country, while H-E-B’s commitment to caring for its community has won it the heart of Texas. Erewhon has taken a different approach, leveraging its famous clientele and access to lifestyle brands to become a pop culture icon.
Despite the rise of ecommerce, nearly 85% of US retail sales still occur in-store, according to our forecast. To attract customers to physical stores, brands must continually innovate to offer memorable experiences.
Retailers cut nearly 71,000 jobs this year: That’s the second-most of any industry and a clear sign retailers such as Amazon are focusing more on their bottom lines.
Constellation Brands’ Modelo Especial’s sales soared in Q2: It was a similar story at Tilray, as its beverage alcohol revenues rose 17% thanks in part to Montauk Brewing Company.
Consumers look for deals, flexible payment options this holiday season: Over three-quarters of shoppers plan to hunt for discounts, while BNPL use is set to soar amid financial constraints.
Uniqlo turns to India as China sales slow: The fast-fashion retailer is betting on the country’s large and increasingly wealthy population as it aims to reach ¥5 trillion in sales in five years.
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss what makes people need to go into a store, what makes them want to go into a store, and the leading in-store pain points. Then for "Pop-Up Rankings," we rank the top four must-visit store experiences. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Zak Stambor.
Amazon’s Project Nessie in the limelight: An alleged price manipulation algorithm adds to the FTC’s antitrust battle. It could also have implications for how companies use AI.
As brands seek to diversify the number of places they sell their goods, retailers should consider building out a marketplace model that can help brands reach more customers while also cutting down on retailer costs and creating new revenue streams. You don’t need to be Amazon to launch a third-party marketplace—Macy’s, Michaels, and H&M have all gotten marketplaces off the ground in the last year or so.
The offerings integrate Experian’s tool that uses bill payments to build a credit file
The company hopes giving limited access to exclusive perks and deals will convert new users
It’s not easy being green: While consumers say they want sustainability, demand is often weak if more environmentally friendly products come at a cost.
Restaurants look for ways to incentivize dining out: As customers cut spending, DoorDash and Blackbird Labs are offering credit and other perks to encourage more frequent visits.
On today’s podcast episode, we discuss how banks are adjusting their ad spending in a world with high rates, economic turmoil, and a shift to digital advertising. • In our “Headlines” segment, we dig deep on a recently published Insider Intelligence report covering our forecasts for ad spending by US banks and credit unions. • In “Story by Numbers,” we discuss how fewer mortgages are affecting banks' net interest income and what that means for their marketing budgets. We also examine Ally Bank’s increased ad spending. • In “For Argument’s Sake,” we talk about how large banks are doubling down on digital ad spending while smaller institutions are cutting their spending, which could lead to the eventual demise of smaller traditional banks. Tune in to the discussion with host Rob Rubin and our director of forecasting Oscar Orozco.
Visa will invest $100M in smaller AI players. The move aligns with rising investments to combat fraud and optimize payments and could help fund AI startups.
Amazon’s search capabilities are set for an AI-powered upgrade: The retailer will incorporate a chatbot to offer customers personalized suggestions based on their queries and shopping history.
Krispy Kreme doubles down on doughnuts: The company aims to seize the moment by selling Insomnia Cookies at a time when consumer appetite for snacks shows no sign of abating.
Macy’s pivots away from malls: The retailer plans to open as many as 30 new small-format locations in the next two years.
TikTok Shop halts sales in Indonesia in response to government social commerce crackdown: The move could seriously hamper the company’s ecommerce ambitions as it tries to reach $20 billion in global sales this year.
Toys R Us looks to fill a hole in the retail landscape: It plans to rapidly expand its physical presence by opening up to two dozen flagship stores.