Gen Zers are more calculated in their purchase decisions and are less likely to make impulse purchases compared with older generations. Social media is just one tool they use to evaluate products.
Consumers are turning to the payment method to mitigate financial pressures this holiday season, but overextension concerns persist
Diversifying into use cases like security should help consumers more readily adopt biometric payments
International travelers prefer using cash, but foreign currency headaches are pushing them to credit cards and digital wallets
Amazon is projected to take the lion’s share of US holiday season retail ecommerce sales this year, beating out its closest competitor, Walmart, by over $80 billion, according to our June 2023 forecast.
There’s good reason to expect strong growth this holiday season: With consumer confidence ticking up, consumers are spending more money than ever before.
Foot Locker raised its full-year forecast: While the retailer has positive momentum after posting better-than-expected results in Q3 and over Thanksgiving week, it still faces an uphill climb.
UK shoppers embrace secondhand goods in search for cost savings: Sales of used and refurbished items are surging, propelling Amazon’s resale business past the $1 billion mark.
Dollar Tree misses expectations as lower-income consumers pull back spending: While the discounter is gaining grocery share, discretionary sales continue to be challenged.
Omnichannel approach triumphs in Black Friday marketing: Email and SMS take center stage during pivotal sales period.
Over half (53%) of US adults ages 18 to 29 will use TikTok for holiday shopping this year, per ESW.
Shoppers spent a record $12.4 billion this Cyber Monday: The lure of heavy discounts convinced cost-conscious consumers to open their wallets.
Madhappy turns to physical retail to build its brand: The D2C apparel brand wants its first permanent store to be a place consumers “spend a few hours,” not just browse.
Walmart is launching its first shoppable video series: The first episodes of the holiday-themed “Add to Heart” will be available on Roku, TikTok, and YouTube beginning on Dec. 2.
Shein’s long-awaited IPO is finally at hand: The fast-fashion retailer plans to go public as soon as next year, but competition from Temu and incessant government scrutiny could dampen investor enthusiasm.
Temu parent PDD Holdings posts 94% revenue surge in Q3: The company’s advertising blitz and pricing strategies are helping to win customers, but at a significant cost.
On today’s podcast episode, host Bill Fisher is joined by our forecasting writer Ethan Cramer-Flood and analysts Paul Briggs and Matteo Ceurvels to examine the podcast landscape around the world, looking at changes in listenership and the advertising opportunities that the format affords.
The tight labor market has driven up store associates’ pay: That’s a solid investment given that well-paid staff typically have longer tenures, which helps them deliver a better customer experience.
We capture how payment providers are innovating to meet new preferences and capture this vital volume in four trends
Mobile apps are vital for commerce. In fact, among US smartphone users, 65.8% will use retail apps in 2024, putting the category behind only maps/navigation apps (72.8%) and weather apps (71.1%) in terms of adoption, according to our July 2023 forecasts.