Retail & Ecommerce

Resale is ultimately better for the environment, but consumers tend to cite savings—not sustainability—as the most important reason for purchasing used goods.

Amazon will increase its share of US ecommerce sales in five product categories next year, per our forecast. The biggest gains will be in health and personal care, furniture and home furnishings, and apparel and accessories.

More QSRs are revamping their loyalty programs in the face of economic uncertainty: Noodles & Company, El Pollo Loco, and Denny’s are the latest to offer personalized rewards to drive long-term engagement.

Warehouse inventory levels remain a significant hurdle for many retailers: While there’s progress, only 36% of supply chain managers expect inventories to return to normal this year.

Third-party logistics providers overtake retailers as the largest leasers of US warehouse space: More companies are turning to 3PLs to help with fulfillment as costs remain high.

China’s economic recovery is slower than expected: Lack of consumer confidence is hampering sales as households opt to pay off mortgages rather than shop. (This article was written with the assistance of ChatGPT.)

On today's episode, we discuss why brands should be thinking more about community; Apple rolling out its buy now, pay later offering; consumers' shipping priorities; H&M's new resale program; what in-store retail robots can do; facts about US national parks; and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood, vice president of content Suzy Davidkhanian, and analyst Blake Droesch.

Retailers are increasingly pessimistic about consumer spending this year: That explains why the retail industry comes in fourth for the most planned job cuts of any sector this year.

Gen Zers make up about 20% of the US population, and they’re growing up. The digitally native generation has unique shopping habits after going through the pandemic during their formative years. From TikTok to the creator economy to payments trends, here’s how our analysts predict Gen Z will change shopping.

It’s trying to mitigate the growing threat that card networks face at the online point-of-sale from open banking.

FedEx announces massive consolidation plan in a push for greater efficiency: The company will combine its Ground and Express units to eliminate redundancies and improve the customer experience.

A year in, Buy with Prime is struggling to attract retailers: Opposition from Shopify and UX limitations are keeping merchants away, despite the opportunity to reach Amazon Prime users.

Levi Strauss’ revenues grew 6% in Q1: But its gross margin declined thanks to high transportation costs and increased promotions to move excess inventory.

Latin American luxury sales growth is expected to decelerate this year: Mounting inflation and sluggish economic growth are at play.

Is India the next China? Retailers from Apple to Dior to Levi’s are looking to expand in the world’s fastest-growing retail market, but success isn’t guaranteed.

The company is shedding dozens of jobs while giving employees a chance to be rehired, revealing it is far more resilient than other Big Tech companies.

From the explosion of ChatGPT to confusing economic indicators, the first quarter of 2023 has proven to be a mixed bag for retail. We break down major developments from the past few months and what they mean for the year ahead.