Retail & Ecommerce

Walmart Inc.’s earnings show the benefit of prioritizing value over profits: The company’s decision to keep prices low helped it maintain growth and gain market share.

Virgin Galactic’s bumpy stock ride raises questions about space tourism’s viability: The nascent space tourism industry is proving popular among the wealthy, but long-term market viability is unclear without affordable options.

Unionization efforts pose a challenge to brands’ images: Labor efforts at Amazon, Apple, REI, and Starbucks show a side of these popular brands that could turn off consumers.

On today's episode, we discuss what Amazon's deceleration is telling us and what to make of the ecommerce giant's ad business breaking out. Then for "In Other News," we talk about whether shopping in 3D can move the needle and what store openings and closings reveal about the brick-and-mortar landscape. Tune in to the discussion with our analyst Andrew Lipsman.

Consumers around the world rely more on their phones as they shop in-store: Retailers looking to improve omnichannel capabilities should focus on adding mobile touchpoints to in-store experiences.

The firm can use its blockchain expertise to offer faster, cheaper remittances, which may put more pressure on incumbents to digitize.

Two-thirds of Americans say social values influence their shopping choices: Retailers can garner loyalty by demonstrating their commitment to key issues that consumers care about.

US jewelry sales grew 27.5% in 2021 to reach $47.1 billion, making up 8.8% of the apparels and accessories category.

According to a PayPal-commissioned poll by Maru Group in July 2021, almost three-quarters (72%) of adults in Canada said they like being able to order groceries online,

DoorDash keeps finding new growth opportunities: The delivery company rolled out a new express grocery delivery service aimed at shoppers who need a few items right away.

It should come as little surprise that Amazon was the top US shopping app in 2021, downloaded 40.0 million times that year. More remarkable is Shein’s leap to the No. 2 spot, up from seventh place in 2020. The Chinese fashion giant had 32.0 million US downloads under its belt in 2021, 68% more than the year prior.

CPG sales growth slowed in 2021 amid supply chain woes: If shoppers can’t find what they’re looking for, they’re willing to switch to another brand.

On this episode of our new Behind the Numbers show, Reimagining Retail, our analyst Suzy Davidkhanian hosts author and keynote and strategic advisor Steve Dennis to discuss overlooked consequences the pandemic has had on retailers outside of the much-discussed supply chain and consumer loyalty woes. They also identify several smaller, lesser-known brands they think will pop in 2022.

Walmart takes steps toward a greener future: The ultimate impact of its initiatives depends on how forcefully it exerts its influence.

Gopuff’s labor challenges underscore the dark side of rapid delivery: The company is likely trying to cut costs ahead of a potential IPO but must contend with increased government scrutiny and worker activism.

FAIR Health’s latest survey reveals how costs are a major driver of healthcare decision-making among older consumers. We unpack how digital solutions can bring pricing transparency to consumers’ healthcare financial experience and boost engagement.

Meta’s lawsuits, settlements, and consumer sentiment are a mounting problem: The company can’t acquire its way out of this one.