Retail & Ecommerce

FedEx delivers a positive outlook: Though it highlights its ongoing transformation efforts, its slowing ecommerce growth is one potential risk.

After two years of outsized growth, ecommerce returns dipped by 2.5% year over year per our estimates, and we now expect ecommerce return rates to approach pre-pandemic levels by 2026

Despite rising prices, demand for travel continues to grow after years of pandemic lockdowns and travel restrictions. Our research team takes a look at loyalty program users by generation and how to keep them booking.

Which networks should brands be paying attention to as they refine their retail media strategy? From the king of them all to the ones that are just catching up, here are five retail media networks to keep an eye on this year.

Retail theft is on the rise: Macy’s, Ulta, TJX, and Five Below are among the retailers that have recently warned about shrink eating into their margins.

On today's episode, we discuss how close consumers are to reaching their breaking point, what consumers actually want from companies when shopping online, whether same-day delivery is fast enough, why ads are starting to depict women in domestic roles more frequently again, Subway's plans for an electric car charging "oasis," facts about weddings today, and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian and analysts Blake Droesch and Evelyn Mitchell.

It will use Mastercard Send so customers in Australia and Hong Kong can send payments to more than 1.5 billion Mastercard cards.

Grocery delivery loses its appeal as shoppers look for savings: Sales and order frequency fell in February, while mass merchants used their pricing power to woo cost-conscious consumers.

The gap between H&M and Inditex is getting wider: While Inditex records record profits, H&M veers toward a Q1 operating loss. (This article was written with the assistance of ChatGPT.)

China’s retail rebound is off to a sluggish start: Consumers are being cautious with their spending as they navigate economic uncertainty. (This article was written with the assistance of ChatGPT.)

Luxury retailer Cucinelli expects its revenues to rise 15% this year: That’s a three percentage point jump from its previous outlook as it is increasingly optimistic about its ability to expand into new markets.

Kroger looks to reduce its operational costs: The grocer is testing self-driving trucks at several Dallas-area locations.

Despite the word “recession” hanging in the air, US retailers had an okay Q4 in 2022. But some recurring themes persisted: Shoppers pulled back on discretionary spending, opted against home renovations, and generally avoided high prices. Here’s a look at how those trends affected earnings.

Wix’s merchants can benefit from stronger fraud detection capabilities as card-not-present fraud risks increase.