ChatGPT will transform formulaic tasks like product descriptions and inventory management. As OpenAI makes more integrations available, adoption will become increasingly common. Here’s how major retailers are already using ChatGPT.
Visa and Mastercard are among the firms vying for cloud-based payments and banking platform Pismo, and Ingenico bought softPOS startup Phos.
Consumers dislike dynamic pricing: But that hasn’t stopped retailers and restaurants from implementing it to grow profits.
High prices aren’t deterring shoppers from shopping sustainably: Sustainable products grew market share in 2022, defying market challenges.
Consumer spending remains constrained even as inflation eases: Nearly half of US consumers plan to spend less in the next three months, while half of households say they’re worse off now than a year ago.
Splitting into six companies makes each business unit more competitive while reducing regulatory oversight, which could help increase profits.
“Everybody’s talking about generative AI,” said our analyst Suzy Davidkhanian. “The underlying question is, will it last? Or will it be the next metaverse?” (Spoiler alert: She thinks it’s here to stay.) Davidkhanian shares her thoughts on some of the overarching trends from this week’s event.
Apple’s product strength and established wallet reach will make the solution a prime competitor in a crowded market.
Alibaba will divide itself into six businesses to unlock growth opportunities: The breakup could rejuvenate the company’s fortunes as its ecommerce market share shrinks.
British retailers and consumers are feeling more optimistic about the economy: But shoppers’ price sensitivity will continue to weigh on sales growth.
Lululemon keeps growing, at the expense of other athleisure players: The company’s Q4 revenues smashed expectations, contributing to market share gains and a bullish 2023 outlook.
With a clear understanding of consumers’ preferences and intent, marketers can identify and target the best audiences and effectively activate their campaigns against that behavioral data. In this video, Claritas’ Barney Marvin, senior vice president of digital, shares how audience segmentation can improve the customer experience and increase lifetime value.
On today's episode, we're at Shoptalk 2023 discussing why influencers might be the key to unlocking livestream shopping, what folks on the floor are saying about generative AI in retail, and how one company plans to redefine the fulfillment experience. In our new "From the Shop Floor" segment, we bring you the best bits from the most interesting retail events. Join our analyst Sara Lebow as she hosts vice president of content Suzy Davidkhanian and chief content officer Zia Daniell Wigder, live from this year's Shoptalk event.