Is India the next China? Retailers from Apple to Dior to Levi’s are looking to expand in the world’s fastest-growing retail market, but success isn’t guaranteed.
The company is shedding dozens of jobs while giving employees a chance to be rehired, revealing it is far more resilient than other Big Tech companies.
From the explosion of ChatGPT to confusing economic indicators, the first quarter of 2023 has proven to be a mixed bag for retail. We break down major developments from the past few months and what they mean for the year ahead.
L’Oréal’s Aesop purchase is the company’s biggest yet: The beauty giant is spending $2.53 billion to stake a larger claim to the highly profitable luxury skincare category.
It added Apple Pay as a payment option for Advanced Checkout and introduced new features to streamline customer checkout.
Secondhand shopping is soaring: We expect resale volumes will grow more than twice as fast as total US retail sales through 2026.
Gen Zs are more likely to start their shopping journey on TikTok than Google: They’re also less likely to cut back on discretionary spending, despite inflation.
Through a multiyear agreement, PayPal will become Live Nation’s preferred payment partner.
QVC and HSN’s parent company makes a play for younger consumers: Qurate’s new Sune mobile app features a personalized video feed to drive product discovery.
Instacart boosts its valuation by 18% as it prepares for an IPO: The company is doubling down on advertising and AI to offset slowing online grocery sales growth. (This article was written with the assistance of ChatGPT.)
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss the preferred shopping channels for Gen Z shoppers, what gets teens to buy, and which innovations in payments will influence spending. Then for "Pop-Up Rankings," we rank the top four brands that will have staying power with teens come 2025. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Blake Droesch.
New supply chain data suggest a recession remains possible: US supply chain activity in March fell to the lowest level in over six years.
Total US retail return volume will reach $627.34 billion this year, a 2.2% increase YoY, according to our forecast. Some retailers are turning to return fees to make up for increased costs, but that’s a risky move that may end up alienating customers. Here are three alternatives to return fees, ranging from the short term (building out product descriptions and customer reviews) to the long term (creating a returns as a service offering).
Walmart looks to improve its online shopping experience: The retail giant cut down clutter on its revamped website and app to entice shoppers to browse and buy.
The payments firm responded to some short-seller allegations. But its failure to address key claims could cause future problems.