Retail & Ecommerce

Deckers and Skechers defy economic uncertainty to post record quarters: But elevated inventory levels among wholesale partners are driving both to focus on D2C.

Amazon is rethinking its grocery business: The retailer is putting Fresh expansion on hold as it tries to strike a balance between innovation and value.

Retail layoffs garner headlines but they’re not the full picture: The number of people working in retail continues to grow—we break it down.

Over the past year, retail has pushed further into healthcare for two reasons: more customers and more money. The usual suspects (e.g., CVS, Walgreens, and Rite Aid) are all making investments in their healthcare offerings, but Amazon is on their heels.

Ingenico and Splitit are focused on cutting customer friction to grow their in-store BNPL presence.

The Nike-lululemon rivalry rages on: This time, Nike is suing lululemon for infringing on its footwear patents.

Strong North American sales helped Starbucks overcome a steep COVID-19-related drop in China: But the company’s decision to devalue its rewards program coupled with its unchanging anti-union stance could come back to bite it.

Retailers are adapting to the changing market by focusing on digital tactics that drive demand for in-store shopping to meet evolving customer needs and expectations. Here’s what you need to know.

Where people work and live has changed—for the long haul: Retailers and restaurants that cater to downtown office workers need to adjust to the new normal.

Sick of disappointing retail news? So are we. Just like we’re sick of paying $6 for a carton of eggs. Some good news: US employers added 30,000 retail jobs in January, offering a big boost after a sluggish second half of 2022, when retail jobs fell for three consecutive months from September to November and were stagnant in December. Here are some more positive indicators.

Breaking down Amazon’s layoffs: Its 18,000 job cuts are spread across a variety of business units and locations and could indicate where Amazon plans to pull back on investment this year.

The funding round shows there are opportunities for fintechs serving North Africa’s substantial underbanked population.

It wants to lower the amount credit card issuers can charge in late fees—which would hurt a key source of issuers’ revenues.

Returns have always been expensive for retailers, but right now they’re at an all-time high. “We’re seeing a lot of the fast-fashion retailers like Zara and others like J.Crew, and Abercrombie & Fitch starting to charge return shipping for online orders,” said our analyst Sky Canaves. But there’s more to it than charging. Here are six strategies for reducing returns.