In the US, 55.1% of Gen Z digital buyers ages 14 and older will use a buy now, pay later (BNPL) service at least once this year. That figure drops to 48.6% for millennial digital buyers and becomes progressively smaller among older generations.
Younger generations expect quick responses from brands: Gen Zers and millennials prefer text messaging over email with brands to facilitate faster communication.
Shuttering Novi, the crypto wallet that was live for less than a year, could free up resources for a new digital wallet.
TikTok reconfigures its social commerce strategy: As western consumers fail to embrace livestream shopping en masse, the social media platform is forced to dial back expansion plans.
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss how inflation got so high and which metrics retailers should be looking at to determine the economic reality of this moment. Then for "Pop-Up Rankings," we rank the top two companies reacting the best to economic uncertainty—and which two are reacting the worst. Join our analyst Sara Lebow as she hosts Briefings director Jeremy Goldman and analyst Zak Stambor.
European antitrust watchdogs put Amazon under the microscope: The fresh scrutiny of the retail giant may drive it to adjust its practices.
Travel tanked in 2020, as the onset of the Covid-19 pandemic shaved US digital travel sales by 50.0%. This is the first year sales will pass what they were in 2019, and the number of digital travel bookers in the US won’t return to what it was in 2019 until 2024.
Since the start of the pandemic, Shopify has emerged as a leading ecommerce platform for merchants large and small.
Klarna is staring down a potential 85% valuation cut—here’s what fintechs will have to contend with in H2.
Connected TV to draw users and time spent in the US: CTV is vying with smartphones and tablets for consumer attention while generating advertiser interest, our forecast shows.
Misfits Market looks to simplify online grocery shopping: The retailer’s new autocart feature leverages proprietary technology to select items for customers based on their previous purchases.
More supply chain disruptions could be coming: West Coast dockworkers’ collective bargaining agreement expired Friday, which means they could walk off the job at any time.
Future of work, focus on CX trends are powering Airbnb success: The travel platform’s growth come as the rest of the travel industry sees mixed results.