There’s a gap between consumer wishes and brand DEI efforts: Consumers are saying more than ever that brands should prioritize social issues and inclusion.
Influencer marketing is getting more expensive. While rates vary based on factors such as the platform, the content type, and creator follower counts, the overall trend for pricing is up.
Eurozone retail sales contracted in March: Persistent inflation caused food sales volumes to drop 6.8% YoY, while non-food sales posted a smaller decline.
TikTok is going all-in on in-app purchases; Meta is focused on shoppable ads; and YouTube hopes to gain a competitive advantage through its strong creator relationships. All of this is happening as we forecast US retail social commerce sales will grow nearly 30% this year to hit $68.92 billion
Uber and Instacart expand retail media offerings: Both companies are giving CPGs more advertising opportunities. (This article was written with the assistance of ChatGPT.)
Sweetgreen sales beat expectations as workers head back to the office: The fast-casual chain is leaning into loyalty, menu enhancements, and automation to power profitable growth.
Stripe can benefit from Uber’s global reach, while Uber can cut checkout friction for customers.
Even after the retailer slashed many of the app’s rewards, convenience and brand loyalty sent the mobile wallet’s use soaring.
This is part of the payment network’s small business program, which can help it diversify its revenues
It launched crypto transfers between Venmo users and through external wallets and exchanges.
Mercado Libre more than tripled its net income in Q1: The company’s high-margin retail media business grew 62% YoY.
Generative AI is the topic of the moment, and the dollars are following: Spending on AI-centric systems worldwide will jump to $154 billion this year from $121 billion last year, according to the International Data Corporation. If you’re not already using the tech, it’s time to get startedHere’s how retailers are using the AI.
Shopify is exiting the logistics business: The company is selling its fulfillment assets to Flexport and Ocado to focus on its core ecommerce products and AI.
DoorDash and Uber Eats deliver solid results: That’s thanks to their strong customer retention, which will prove important if the economy worsens.
Interoperability between the markets pits geopolitical tension against India’s payments expansion bid
The mega-retailers want to offer the instant payments rail as an alternative to fee-laden cards
The partnerships let SMBs accept payments for their virtual services directly from the video platform
Nordstrom is shuttering its downtown San Francisco stores: Crime concerns have driven Whole Foods, Nike, and REI to close urban locations, while others attempt to address those issues without annoying customers.