Retail & Ecommerce

Consumer habits are changing, and Gen Zers are a major driving force. Their shorter attention span, social buying habits, and lack of brand loyalty will push several industries to evolve—especially as Gen Z’s spending power grows. These shifts in financial services, advertising, and social make up four of our top trends for 2023.

Small-business and BNPL growth underscores two holiday trends and could direct investment for 2023.

Retailers see community engagement as the path to driving sales: Rite Aid, Our Place, Herschel Supply Co., and others are taking a local approach to get shoppers through the door.

Stiff competition and soaring costs drive H&M to cut 1,500 positions: The challenging economic environment is forcing European retailers such as H&M and Asos to look for ways to protect their bottom lines.

Amazon Ads fail at the worst possible time: A measurement mishap on Black Friday extended into the weekend and cost some agencies and brands dearly.

As lawmaker pressure mounts, JPMorgan and other major banks are said to be devising a plan that would reimburse Zelle fraud victims.

The Washington Post intensifies its climate coverage: Expansion includes the addition of more journalists and a new account devoted to visual content.

Whether shopping online or in physical stores, most US consumers prefer to use mobile devices to engage with loyalty programs, and less than half prefer email, according to Yotpo’s survey.

Black Friday sales in the UK, Europe fail to impress: Rampant inflation and the cost-of-living crisis kept spending down, dampening retailers’ confidence this holiday season.

Pinduoduo grew faster than JD.com, Alibaba in Q3: But with lockdowns and protests stymieing domestic spending, the discount retailer is looking for growth opportunities in the US.

No more blank checks for Amazon India: The retailer is scaling back its ecommerce offerings to cut costs, creating an opportunity for rivals to grow market share.

Once again, Cyber Monday has taken the title of the biggest online shopping day of the year. Let’s break down why it may be a sign of a jolly holiday ahead.

Washington comes together to prevent a rail strike: Lawmakers plan to pass legislation that would prevent a labor stoppage, preempting a major supply chain disruption during the holiday season.

Warehouse construction pipeline is at an all-time high: Yet the pace of absorption is beginning to slow as retailers’ inventory levels recede.