Retail ecommerce sales in Latin America were slower than expected during the first nine months of 2022: We break down why as well as which companies saw declines versus those that fared well.
Amazon has a customer satisfaction problem: Shoppers complain of delayed deliveries, poor customer service, and irrelevant search results, dragging its satisfaction rating to a record low.
Walmart will net $2.22 billion in US digital ad revenues this year, per our forecast.
The firm is piloting a process that lets prospective cardholders apply with only a soft credit check.
Gopuff’s latest moves signal the company’s cautious approach to growth: The rapid grocery startup is adding scheduled delivery, in-store pickup, and gifting options as it looks for longevity.
European retailers eye retail media as a new revenue driver: Carrefour and Ahold Delhaize are among the latest retailers seeking to diversify their revenue streams via retail media.
H&M opts for curation over quantity for latest store opening: The fast-fashion retailer hopes weekly events and activations with local brands will boost customer engagement and spending at its newest Williamsburg location.
New research suggests consumers in Latin America strongly prefer CTV over linear: Freemium and AVOD offerings are powering adoption, with the trend especially noteworthy in Brazil.
In a year of shrinking margins and pulled-back consumer spending, luxury sales have remained relatively immune to the headwinds plaguing other retailers. Here are five charts that break down why the bubble hasn’t burst yet.
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss what kind of a holiday season we are expecting, how shopping behaviors are changing, and how retailers and brands can win over consumers. Then for "Pop-Up Rankings," we rank the top four holiday ads you need to watch. Join our analyst Sara Lebow as she hosts analysts Andrew Lipsman and Carina Perkins.
The Cyber Five will not see much US sales growth from last year. Cyber Monday will be the biggest day of this promotional period with ecommerce sales growing 3.8% year over year to $11.84 billion.
Walmart's strong revenues and sales growth owe significantly to ecommerce: We take a look at how a robust grocery business is fueling Walmart's ecommerce division.
It brought several digital payment solutions—like facial recognition and contactless payments tech—to Qatar. Here are three opportunities in the region.
Steve Delpy said there could be opportunities in the payments industry slowdown in a conversation with Insider Intelligence.