Kohl’s, Michaels, and others launch third-party marketplaces to boost shopper appeal: At the same time, Wish, Zalando, and Amazon are focusing on improving customer satisfaction and reducing returns.
Apple’s long-teased buy now, pay later service is finally here, but what can it bring to an already crowded table? Our analysts unpack who may use Apple Pay Later and evaluate five of its prerelease features to see how they stack up to consumer demand.
Who wants subscription healthcare? We dive into recent Morning Consult data to see which demographic groups would sign up.
As Bing makes inroads into Google’s lead, it experiments with AI ads: Disney and Roku layoffs and pivots by Twitter and ByteDance dominated headlines this past week.
RH’s earnings miss could signal broader luxury slowdown: The high-end furniture retailer offered a softer 2023 outlook than expected as the luxury housing market cools.
While social commerce is on the rise in the US, livestream commerce has yet to take off. In addition, advances in technology (like ChatGPT) may help jumpstart voice commerce adoption. Here’s what marketers need to know to take advantage of the increase in physical and digital shopping channels.
Diversity in video ads is waning amid wider DEI drop: Some states seek DEI curbs, but consumers are willing to tie their purchases to inclusion.
Visa and Mastercard are among the firms vying for cloud-based payments and banking platform Pismo, and Ingenico bought softPOS startup Phos.
High prices aren’t deterring shoppers from shopping sustainably: Sustainable products grew market share in 2022, defying market challenges.
Consumer spending remains constrained even as inflation eases: Nearly half of US consumers plan to spend less in the next three months, while half of households say they’re worse off now than a year ago.
ChatGPT will transform formulaic tasks like product descriptions and inventory management. As OpenAI makes more integrations available, adoption will become increasingly common. Here’s how major retailers are already using ChatGPT.
Consumers dislike dynamic pricing: But that hasn’t stopped retailers and restaurants from implementing it to grow profits.
Alibaba will divide itself into six businesses to unlock growth opportunities: The breakup could rejuvenate the company’s fortunes as its ecommerce market share shrinks.
Apple’s product strength and established wallet reach will make the solution a prime competitor in a crowded market.