Retail & Ecommerce

On this episode of Reimagining Retail, our analyst Suzy Davidkhanian hosts resident apparel expert Sky Canaves. In "Pop-Up Rankings," they discuss several features from the inaugural apparel benchmark study that didn't rank as high as they would have expected. In the second segment, "What's In-Store," Sky and Suzy visit Nordstrom to check out its click-and-collect hubs, the mobile app scan feature, and different store activations.

Big Tech squares off against unions: Momentum is on the side of workers seeking higher wages and transparency. How companies address brewing labor movements could be a red flag for regulators.

A growing number of brands and retailers are jumping on the bandwagon.

As concern over sustainability rises, shoppers re-evaluate their grocery options: A study by Kroger reveals some consumers are looking for sustainable ways to shop—and save money.

Walmart+ doubled its fuel discount to 10 cents per gallon: Inflated gas prices provide Walmart with an opportunity to drive more people to its membership program.

Apple opens Self Service Repair to US consumers: It is also slowing hiring at certain retail locations for its Genius technical-support jobs, which could put a crimp in the customer experience.

Rising prices leave UK consumers with little cash to spare: UK retail sales are down for the first time in 13 months.

The tech giant appears to have switched Apple Cash over from Discover to Visa and enhanced fraud prevention features for Apple Pay.

More deliveries, faster: To satiate consumer appetite for faster delivery while also appeasing workers, Amazon puts $1 billion toward startups. But so far its tech investments haven’t been altogether fruitful.

Offline retail concept Showfields is in expansion mode: The so-called “most interesting store in the world” features a fresh take on the purpose of brick-and-mortar retail.

Aldi’s rapid growth makes it the third-largest grocer: After opening 88 US locations last year, the grocer plans to open another 150 stores in 2022.

Diversification is key to Harry’s and ThirdLove’s growth plans: With consumer enthusiasm waning for direct-to-consumer models, the two companies offer a glimpse of what’s to come.

Ecommerce growth is good news for UPS: The delivery company is confident that a “permanent shift in customer preference” to online shopping will keep demand high.

Meta is making a modest step into physical retail: Facebook’s parent company is opening a store on its Burlingame, California, campus to let consumers try its metaverse hardware products.