Retail & Ecommerce

Shoppers embrace online furniture purchases, but in-store experiences still matter: Furniture brands Article and Restoration Hardware each had a great 2021, despite very different strategies.

Lululemon isn’t afraid to go toe-to-toe with Nike: Emboldened by strong sales growth last year, the apparel retailer expands into new product categories.

Apple joins other retailers looking for ways to maximize recurring revenue: A hardware subscription program could help the tech giant make up for softening consumer demand and build deeper relationships with consumers.

The majority of US consumers are shouldering loan debt, with 61.1% holding one or more loan accounts with an outstanding balance. The most common types of accounts to have an outstanding balance are mortgages (33.3%) and auto loans (31.0%).

Sustainability is good for the planet and good for business: Consumers are willing to pay more for items produced in an environmentally friendly manner.

Amazon’s digital sales will grow significantly faster than the overall market in four categories this year.

Changing consumer habits are causing Walmart to rethink tobacco sales: The retailer is moving away from cigarette sales as it builds out its healthcare business and reconfigures store layouts.

The first Metaverse Fashion Week shows brands and retailers don’t want to be left behind: while the user experience is still rough, early adopters are positioning themselves to be long-term metaverse players.

Eligible Capital One cardholders can redeem rewards for MLB tickets and can also get exclusive tickets for events like the World Series.

Younger consumers turn to social media to inform their purchases: 45% of Gen Z shoppers use Instagram for product research, 1.5x more than look to Facebook and TikTok.

A changing grocery delivery landscape forces Instacart to diversify: The delivery company launches a suite of retailer-focused tech solutions as rivals encroach on its turf.

L’Oréal experiments with beauty x tech integrations once again: The global cosmetics giant will launch an in-store experience later this year that lets customers don a headset to receive a personalized fragrance consultation.

The definition of cinema changed this weekend: With a Best Picture win for “CODA,” Apple showed that a streamer can deliver high-quality movie-going experiences—without going to the movies.

Sweetgreen experiments with store formats to deepen connections with digital customers: The salad chain wants to bring the in-store experience and added convenience to drive-thrus.