Retail & Ecommerce

Retailers continue to invest in the metaverse, despite limited consumer interest: Startups Emperia and Digital Village each bagged millions in funding for their virtual store tech.

Levi’s Q4 revenues beat expectations thanks to strong D2C sales: But declining sales at wholesale partners like Target and Walmart are pushing the retailer to diversify its offerings.

Ticketmaster’s dominance of ticket sales draws concern of US senators: Company grilled over Taylor Swift incident, its pricing, and fees.

Freight-booking platform Freightos pushes past headwinds to go public: The company’s timing is less than ideal given that the shipping industry is contending with a sharp slowdown in demand.

Sam’s Club aims to open 30 new stores: The membership club looks to build on its pandemic-era gains by expanding into fast-growing suburban areas.

Walmart is undergoing a “much broader shift,” said our analyst Sky Canaves on our “Behind the Numbers: Reimagining Retail” podcast. Where Walmart was once seen as primarily a retailer, it’s pivoting into tech and services. Walmart’s business remains rooted in grocery, but through its retail as a service and Walmart+ offerings, it’s expanding that flywheel.

Consumers expect to spend nearly 10% more on Valentine’s Day this year: And nearly one-third plan to give the gift of an experience, the highest share ever.

Becoming Amazon’s strategic payments partner in the US, Canada, and Europe can help Stripe bolster its processing business.

Attracting and retaining retail employees isn’t easy: But it's critical to delivering a high-quality customer experience. That’s why Walmart and others are boosting wages.

This year, US retail returns volume will reach $627.34 billion, representing 8.5% of all retail sales, according to our forecast. After surging in 2020 and 2021 (due to the pandemic ecommerce boom and stimulus-driven boost in consumer spending), growth normalized last year and will continue to slow through 2024.

As consumers balance the cost of necessities with the desire to splurge, secondhand luxury is a sweet spot, giving shoppers a way to treat themselves without breaking the bank. The category, which was valued at €43 billion ($45.21 billion) in 2022, will continue to grow, driven by cost-conscious and sustainability-minded consumers.