Retail & Ecommerce

TikTok is Gen Z’s No. 2 social commerce destination and is almost as popular as Facebook among millennial social buyers, per Klarna.

As the cost-of-living crisis continues, the British Retail Consortium has warned there may be “more gloom than glitter” this Christmas. With families preoccupied with making ends meet, what can retailers expect from the festive trading period? This Analyst Take will explore how shopping habits might change, what will happen to total spend this holiday season, and how retailers can maintain loyalty and attract new customers amid inflation.

The retail landscape in Europe looks bleak: Retail sales in Europe fell at the highest rate since July 2021. That’s a sharp contrast to the US, where consumers keep spending.

Ulta store traffic exceeded pre-pandemic levels in Q3: The milestone comes as the beauty retailer makes extensive changes to store layouts and reported strong quarterly sales growth.

Ultrafast delivery app downloads exploded worldwide during the pandemic. The top 10 apps in this space were downloaded 23.1 million times collectively in Q1 2022, according to Apptopia. Getir leads by a wide margin, ahead of rivals like Gopuff and Gorillas.

Not all discount retailers are benefiting from economic uncertainty: Big Lots’ sales fell 9.8% in Q3, Five Below’s earnings dipped 32%, and Dollar General missed expectations.

Weixin users can receive remittances from Tencent’s global partners directly to their wallets.

Retailers reassess supply chains as consumer demand softens: As lead times shorten, companies have to decide whether it’s worth returning to a “just-in-time” strategy to avoid inventory pileups.

Search proves its worth on Black Friday: Search ad spending grew steadily and drove strong results during the event despite a year of ad troubles.

The third quarter was a hard one for many US retailers, as inflation, supply chain strain, and more normalized post-pandemic consumer behaviors set in. We checked up on five major retailers on our “Behind the Numbers: Reimagining Retail” podcast to get a nuanced take on who took a hit in the short term and what our experts expect looking further out.

Now that the dust has settled from this year’s record-breaking Cyber Five (the five days between Thanksgiving and Cyber Monday), it’s time to see how the industry’s advertising efforts shook out, according to new research from Tinuiti.

The share of online purchases that shoppers return keeps rising: That’s a growing challenge for retailers seeking to rein in costs without hindering the customer experience.

On today's episode, we discuss a mixture of new store formats, whether there are too many ads on Amazon, how consumers keep spending in the face of inflation, the battle for the TV ratings crown, whether you can guarantee delivery, the number of books that have ever been published, and more. Tune in to the discussion with our analysts Suzy Davidkhanian, Blake Droesch, and Paul Verna.