Retail & Ecommerce

The company will lay off 15% of its workforce as it struggles with profitability. But it faces an uncertain future with its biggest client

Google turns to generative AI to give shoppers a helping hand: The search engine aims to simplify consumers’ purchase decisions by arming consumers with more information.

Consumers are shifting spending to services as China’s post-lockdown economic recovery continues: But a full rebound is looking increasingly far off as confidence remains low.

Best Buy is in a tough spot: Given the challenging market for consumer electronics, the retailer is revamping its membership program to try to boost loyalty and drive sales.

Luxury retailers remain bullish even as US demand slows: Shoppers in China, Japan, and Europe keep buying high-end goods.

Acquiring a BNPL firm would help Revolut in its journey to becoming a super app

It benefited from increased volume in its key growth categories, like BNPL and Braintree

TD said the Clear card can help consumers facing high interest rates, but it may struggle to prove its competitive advantage

TikTok promotes learning and automation at product summit: Simplicity is a big buzzword for TikTok this year, with automation at the heart of simplifying the ad creative process.

DNVB companies have multiple paths for growth: Warby Parker’s sales rise 12% in Q1 thanks in part to the company’s growing physical presence, while Allbirds’ turnaround focuses on differentiating its brand.

US inflation dropped below 5% in April for the first time in two years: Falling grocery prices and easing services inflation gave consumers some much needed price relief.

TikTok delays US launch of TikTok Shop: The platform is struggling to onboard merchants as the threat of a ban looms.

Amazon to grow warehouse footprint, headcount in Europe: The retailer is seeking to stem persistent losses while tapping into growing demand. (This article was written with the assistance of ChatGPT.)

Last year, Overstock.com streamlined its business and focused solely on home furnishings and furniture. To court a more targeted audience, Overstock leaned on its first-party data to develop more personalized ad campaigns and employed brand ambassadors to showcase the company's ability to provide consumers with high-quality products at a reasonable price. We spoke with Angela Hsu, Overstock’s CMO, ahead of her session at CommerceNext in June.

The partnership is part of the BNPL provider’s operational overhaul and pivot to a fully white-label strategy

This partnership opens up the CBDC to higher-value payments and follows many other initiatives to expand uptake

Tempur Sealy turns to a major acquisition to boost sales: It plans to buy Mattress Firm in a major deal that would combine the bedding industry’s top manufacturer and retailer.

Amazon is doing everything it can to keep growing: The retailer has a dizzying array of initiatives in the pipeline, from in-game merchandise shops to generative AI advertising tools to incentives for shoppers to retrieve orders in person.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss how Nike was able to create such a strong brand, how that brand has transcended generations, and how close its competitors are to catching up. Then in a brand-new segment, "Loyalty Point, Counter Point," we present arguments both in favor and against various questions related to Nike, like can it remain the need-to-have running shoe and has the company alienated its core customer? Join our analyst Sara Lebow as she hosts analyst Sky Canaves and director of Briefings Jeremy Goldman.