Retail & Ecommerce

New challenges for Russia’s tech émigrés: Big Tech closed its offices, and thousands in the industry have fled. Financial isolation and anti-Russian sentiment could impede their attempts to restart businesses.

Alcohol ecommerce sales are growing, but shoppers are fickle: Instacart is the top alcohol ecommerce retailer for now, but lack of customer loyalty makes its position tenuous.

Truck drivers aren’t going to take it anymore: Transportation workers are the latest group to agitate for higher pay and relief from high fuel prices.

Auto and parts and food and beverage will be the fastest-growing ecommerce categories; both will see double-digit growth but from a relatively small base.

DC’s attorney general puts Grubhub’s practices under the microscope: He filed a suit that accuses the company of charging hidden fees and using deceptive marketing tactics during the pandemic.

Nike is entering a new phase of its D2C strategy: The company has cut its wholesale accounts in North America by more than 50% over the past four years.

Chinese authorities are reportedly considering roping WeChat Pay into the spin-off, which may further complicate regulatory matters for Tencent.

H&M is turning its website into a fashion marketplace: The fast-fashion retailer wants to compete with Asos and Amazon to become a go-to destination for shoppers.

In a study of select countries, adults favored in-store over online shopping everywhere except China. There, 54% would rather shop digitally and only 16% preferred physical stores, while the rest had no opinion.

Digital-native retailers struggle to turn a profit: Rockets of Awesome and Warby Parker demonstrate the challenges upstarts face when they attempt to pivot from fast-paced growth to profitability.

The issuer plans to attract more SMEs and younger consumers while upping its tech capabilities ahead of a credit card inflection point.

Retailers take last-mile fulfillment into their own hands: Companies like Costco and Amazon are building their own logistics networks, to the detriment of FedEx and UPS.

Consumer trust in eco-friendly claims is wavering: That’s driving large retailers such as Amazon, Target, and Starbucks to find new ways to demonstrate the effectiveness of their efforts.

Walgreens and other major brands joined Mastercard Installments, further sharpening Mastercard’s edge in the BNPL space.