Retail & Ecommerce

Amazon’s search results prioritize its own products and could draw regulator scrutiny: An investigation from The Markup found Amazon buries competing products and often hides information about sponsored search results from users.

On today's episode, we discuss what brand new forecasts the forecasting team cooked up in Q3, including global podcast listeners, 5G users, and connected car drivers. We then talk about heavy podcast listeners' receptiveness to ads, the rise of paywalls, and whether audio glasses can become a mass-market product. Tune in to the discussion with eMarketer senior forecasting analysts at Insider Intelligence Peter Vahle and Peter Newman.

US holiday sales will grow massively this year, tempered only by supply chain issues: The expected 9% growth in retail sales will be due largely to pent-up demand and increased discretionary income.

On today's episode, we discuss some suggested ways to rein Facebook in, a newly proposed social media model, the significance of the customer experience gap, what to expect from the new Instagram TV, how to create good thought leadership, when the best days to go into the office are, the scientific reason dogs are the best, and more. Tune in to the discussion with eMarketer director of reports editing Rahul Chadha, analyst Blake Droesch, and principal analyst at Insider Intelligence Paul Verna.

The European point-of-sale firm acquired customer loyalty startup Fivestars to help it compete in the US against rivals PayPal and Square.

US consumers generally hold a more positive attitude toward Amazon than to its closest ecommerce rival, Walmart.

In 2021, digital payment card transactions—credit card, debit card, and prepaid card—will total $67.74 billion in Canada.

Internal documents from Amazon’s India business suggest the company copied non-public third-party seller data to create its own products and rigged search results, which could reignite FTC scrutiny dating back to 2016.