Mainland China will soon become the world’s biggest luxury market: As consumption slows and retail sales decline, luxury brands turn to ecommerce to reach China’s shoppers.
Direct-to-consumer (D2C) brands face significant challenges in 2022: A survey by Diffusion highlights changes in consumer priorities amid supply chain snafus.
Why Amazon keeps experimenting with physical stores: While offline sales represent a tiny fraction of its overall sales, Amazon has plenty to gain by venturing into the real world.
The consumer protection watchdog is looking into the major players’ business practices and their effects on consumer credit access.
Of the small and medium-sized businesses (SMBs) in the US that accept cryptocurrency, 93% take payments in Bitcoin, making it the most commonly accepted crypto.
Retail ventures into the metaverse: Sentiment at annual industry show suggests the metaverse may already be too big to fail.
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On today's episode, we discuss the most important trends shaping the future of shopping, whether gifting experiences can catch up with physical goods, the best return policies, the "empty promise" of instant delivery, Taco Bell's subscription service, an unpopular opinion about Netflix prices, who invented Monopoly, and more. Tune in to the discussion with eMarketer principal analyst Suzy Davidkhanian, director of forecasting Oscar Orozco, and director of reports editing at Insider Intelligence Rahul Chadha.
Google hired former PayPal exec Arnold Goldberg to lead its payments division following last year’s struggles with employee turnover within payments.
The majority of US social buyers still order from retailer websites, rather than directly on social platforms. In December, 61.5% said they made their most recent social commerce purchase on the retailer’s site, while 38.5% reported doing so through the social network’s checkout feature.
Insider Intelligence spoke with Lindsay McCormick, founder and CEO of Bite, a direct-to-consumer (D2C) brand founded to help consumers decrease plastic use in their personal care routines, starting with a plastic-free toothpaste before expanding into other products like deodorant.
Wayfair will open physical stores for its brands starting this year: The offline push follows a path well paved by other digitally native brands.
Capital One will take over BJ’s portfolio from ADS, and JPMorgan will work with Instacart on a credit card program.