Retail & Ecommerce

Retailers face several concurrent headwinds that could stifle sales: Costco, Victoria’s Secret, and Urban Outfitters warn that inflation, supply chain problems, and global unrest could make for a challenging retail environment.

Amazon’s freewheeling approach to brick-and-mortar is at an end: The retail giant closes stores as it focuses on boosting profitability and winning grocery market share from Walmart and Target.

On today's episode, we discuss takeaways from the 2022 Winter Olympics, video length, impulse buys declining, whether the streaming wars can be won, delivery culture, an unpopular opinion about cart abandonment, where escalators came from, and more. Tune in to the discussion with our analysts Suzy Davidkhanian, Dave Frankland, and Paul Verna.

Nordstrom blends digital and physical experiences with its expanded advertising network: The retailer hopes to leverage its customer data to drive engagement, traffic, and sales to its online and offline properties.

Visa will help expand credit lines and security measures for Tribal Credit’s business cardholders across Latin America.

The market’s appetite for personalization technology keeps growing: As investors see more brands prioritizing customer engagement, CX platform Insider becomes one of the few female-led SaaS unicorns in the world.

Rapid grocery companies speed up overseas expansion, but risks remain: Uber Eats, Gopuff, and Gorillas are some of the companies looking to corner new markets quickly, before the cash runs out.

Victoria’s Secret looks to revamp its brand image: The retailer is launching an underwear brand for preteen shoppers, rolling out an inclusivity-focused intimates line, and adding sizes.

Fanatics adds fuel to fund its expansion into new businesses: The sports merchandising giant raised $1.5 billion at a $27 billion valuation.

Retailers invest in last-mile fulfillment as shoppers clamor for convenience: Growing ecommerce business has led companies to revamp their brick-and-mortar footprints and adopt autonomous delivery methods.