Macy’s is staying the course rather than spinning off its ecommerce business: The omnichannel retailer believes that it can be more agile and better serve consumers as an integrated company.
Brands can’t afford to ignore social commerce: Nearly all social media users plan to make at least one purchase through social shopping or influencer commerce.
Allbirds redoubles commitment to sustainability with new resale platform: The shoemaker hopes to extend the life of its products while boosting traffic in-store and online.
Hermès’ disappointing results put it at odds with the rest of the luxury market: The brand has resisted calls to lift its self-imposed production cap as other companies report record earnings.
Walmart pushes into “elevated,” yet affordable fashion: The retail giant is taking a page from Target as it looks to become a destination for clothing that goes beyond the basics.
Amex added Plan It to Delta’s checkout, giving the airline another BNPL option for its customers while letting Amex reroute volume to its cards.
Amazon will accept Visa credit cards across all of its sites—without surcharges—after reaching a global agreement.
Walmart Inc.’s earnings show the benefit of prioritizing value over profits: The company’s decision to keep prices low helped it maintain growth and gain market share.
Unionization efforts pose a challenge to brands’ images: Labor efforts at Amazon, Apple, REI, and Starbucks show a side of these popular brands that could turn off consumers.
Virgin Galactic’s bumpy stock ride raises questions about space tourism’s viability: The nascent space tourism industry is proving popular among the wealthy, but long-term market viability is unclear without affordable options.
On today's episode, we discuss what Amazon's deceleration is telling us and what to make of the ecommerce giant's ad business breaking out. Then for "In Other News," we talk about whether shopping in 3D can move the needle and what store openings and closings reveal about the brick-and-mortar landscape. Tune in to the discussion with our analyst Andrew Lipsman.
Consumers around the world rely more on their phones as they shop in-store: Retailers looking to improve omnichannel capabilities should focus on adding mobile touchpoints to in-store experiences.
The firm can use its blockchain expertise to offer faster, cheaper remittances, which may put more pressure on incumbents to digitize.
Two-thirds of Americans say social values influence their shopping choices: Retailers can garner loyalty by demonstrating their commitment to key issues that consumers care about.
It should come as little surprise that Amazon was the top US shopping app in 2021, downloaded 40.0 million times that year. More remarkable is Shein’s leap to the No. 2 spot, up from seventh place in 2020. The Chinese fashion giant had 32.0 million US downloads under its belt in 2021, 68% more than the year prior.