The pandemic has been a boon for digital grocery adoption. In 2020, the number of digital grocery buyers increased by more than 39 million. While growth won’t be as significant in 2021, it will still be a landmark year, as digital grocery buyers will surpass 142 million, amounting to more than half the US population (51.5%) for the first time.
China’s social commerce market will soon be more accessible: Salesforce and Alibaba’s new partnership will help international brands navigate the country’s highly advanced social commerce market.
The card network introduced rewards from popular brands like Shipt, Skillshare, and Sofar Sounds across all its cards, including its ultra-premium Visa Elite cards.
Take a look at some of Insider Intelligence's latest retail stories.
Amazon Business, which has grown rapidly since its launch in 2015, will increase its US product sales by 43.5% year over year to reach $27.59 billion in 2021.
Following rollouts in Ireland and France, Square launched an early access program in Spain, where it can capitalize on rising digital payments use.
Here’s a look at some of the latest news from our Payments & Commerce analysts.
On today's episode, we discuss some of the best-in-class features of a retail site, what to avoid, and how to get your retail app onto customers' phones. We then talk about whether 30-minute delivery can move the needle, what the first iteration of robot delivery might look like, and if palm-scanning technology will catch on. Tune in to the discussion with eMarketer principal analyst at Insider Intelligence Suzy Davidkhanian.
Marketers are optimistic despite headwinds: The Delta variant threatens to dash marketers’ optimism—but recent data around increasing foot traffic, holiday travel plans, and decreasing COVID-19 cases could renew their hopes.
DoorDash sues NYC over customer data-sharing law: Though the company’s argument that the law would hurt consumer privacy is technically true, it’s more likely that DoorDash hopes to maintain control over restaurants’ marketing communications.
WhatsApp takes on business discovery: The new in-app directory is its latest feature pushing to make ecommerce central to the platform. But privacy concerns still loom large in the background.
The partnership lets JPMorgan increase revenues and processing volume through Alibaba’s vast business—helping the bank further build out its wholesale payments unit.