Retail & Ecommerce

eMarketer senior analyst Bill Fisher and principal analyst at Insider Intelligence Karin von Abrams discuss what they're paying attention to in 2021 and why: How Brexit will impact online shopping, Amazon's European rivals, and new EU tech regulations.

The unprecedented social and economic disruptions that affected all areas of life in the US in 2020 also skewed many of our pre-pandemic forecasts. Valuable insights can be gleaned by examining the difference between what we thought would happen as of February 2020 versus what we now project for this year and the coming years.

Nike's digital sales grew 84% last quarter as many established brands prepare to accelerate their direct-to-consumer strategies in 2021.

Amazon sellers can no longer comment on product reviews, which could increase the risk of lost sales and reputation damage from negative reviews.