Retail & Ecommerce

Retailers invest in flagship stores to entice shoppers: Banana Republic, Hoka, and Zara are among those relying on attractive design and luxe features to capture consumers’ attention—and spending.

Amazon Fresh tries to turn returns into a customer acquisition tool: Shoppers who return online purchases at the grocery store are eligible for discounts as the retailer struggles to make headway.

On today's podcast episode, we discuss the reasons that retailers are launching new store formats, what those layouts look like in the US vs. the UK, which ones are working, and which ones are not. Join our analyst Sara Lebow as she hosts analysts Carina Perkins and Zak Stambor.

Retail media ROI tracking and measurement remains a problem: With NEON, Night Market thinks it has the solution.

The photo-sharing app’s user growth is plateauing and financial prospects are dimming. Can its new owner successfully pivot BeReal to regain relevance?

The number of mobile peer-to-peer (P2P) payment users in the US is growing, reaching nearly three quarters (74.4%) of US smartphone users by 2028, per our forecast.

Starbucks launches breakfast deal to bring in value-minded customers: The coffee company is leaning on a number of ventures—including a new production studio—to restore growth.

Men’s grooming is a small but growing category to watch: TikTok and new lines from celebrities and influencers like LeBron James and Jake Paul are fueling the boom.

US consumers shop frequently with Temu and Shein, despite trust issues: Both Chinese retailers are winning more repeat customers than established players like eBay and Etsy.

The New York Times Cooking recipes are now shoppable via Instacart: The two companies see the partnership as a win-win given the similar demographics of their customer bases.

We look at why Apple is breaking down its walled garden and adding competition for Apple Pay Later

Tap to Pay functionality is growing for P2P payments. It could help Apple gain more P2P volume

These upgrades help make the mobile wallet a go-to app for consumers, which should drive use and loyalty

Alibaba’s growth initiatives show signs of progress: But stiff competition from PDD, JD.com, ByteDance’s Douyin, and Kuaishou could constrain its growth potential.

Spotify is taking a gamble by charging for a feature competitors already offer at no extra fee

The holiday season will kick off in October: Fifty-three percent of shoppers plan to begin their holiday shopping before Thanksgiving this year.

India’s growing affluent population is an enticing prospect for brands: Companies will have to get a handle on local trends and invest in speedy delivery to win over savvy shoppers.

Retail media is the fastest-growing ad channel we track in the US, growing by 26.0% this year. Its share of total US media spend will reach 14.1% this year, and come 2028, nearly 1 in 5 ad dollars spent in the US will go to retail media. But the channel has the potential to grow even more. Here are four key factors that present challenges to retail media growth right now.

Summer is just getting started, but it’s already back-to-school season for parents. As of mid-June, nearly a quarter (24%) of US adults have already begun back-to-school shopping and another 45% will start sometime before the end of July, according to a March 2024 survey from LTK. As retailers roll out their back-to-school campaigns, here are three tips to keep consumers engaged and spending.

Five Below is using price cuts to appeal to low-income households, while Bath & Body Works is leveraging its loyalty program to keep customers coming back. AI is a valuable tool for Stitch Fix, helping the company to optimize its inventory. Here are three key stats from each retailer’s most recent earnings and what they mean for the industry at large.