eBay cuts 9% of its workforce as sales continue to fall: The retailer is struggling to find its niche as Amazon dominates marketplace sales.
Ecommerce executives are bullish about 2024: That’s driving a significant share to aggressively invest in areas such as marketing, technology, and infrastructure upgrades, per a survey exclusively shared with Insider Intelligence.
JCPenney’s beauty offering could be fueling its turnaround: The stickiness of the lipstick effect is helping lift the company even as more retailers expand their beauty assortments.
On today’s episode of The Banking & Payments Show podcast, we discuss the most important banking trends that we expect to see in 2024. We examine the big headlines from our Banking Trends to Watch in 2024 report, such as risky banking as a service partnerships, the social media players pushing the boundaries of banking, the disruption caused by AI and new developments with digital wallets. In a new segment called "Place Your Bets," using a total of 10 points, we allocate points to different trends to predict their likelihood of coming true. Listen to the conversation with guest host Marcus Johnson and our analysts Tiffani Montez and David Morris.
It may be a new year, but 2023 shopping habits aren’t going anywhere, according to Barbara Connors, vice president of strategy and acceleration at 84.51, a retail data company under The Kroger Co. Customers are still motivated by price and value, still expecting the shopping experience to seamlessly shift between online and offline channels, and still interested in buying private label goods.
Only 3.7% of retail workers belonged to a union last year: That’s down from 4.3% a year earlier, as the labor movement fizzles out.
To improve the shopping journey, 86% of adults worldwide want AI to help with product research or information, according to October 2023 IBM data.
Geopolitics and climate change threaten to upend supply chains: The current turmoil in the Red Sea and drought in the Panama Canal highlight the need to diversify the supply chain.
United, Delta bullish on travel demand: Both airlines are benefiting from robust international travel, although signs of price sensitivity are emerging.
Temu’s most frequent shoppers are baby boomers and Gen X: The retailer’s ad blitz and gamification tactics are proving to be more effective on older consumers.
On today's podcast episode, we discuss why gaming is a digital advertising hotbed, how consumers are embracing shoppable media, and what happens now that the ride-sharing industry has bounced back. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood.
TikTok’s US growth is slowing: That trend correlates with the launch of TikTok Shop, which some feel degraded the app’s experience.
Retail media meets DOOH: Planet Fitness leverages prolonged in-club exposure, ensuring high-impact advertising and pushing boundaries beyond traditional billboards.
The retail giant stands by its practices, but an investigation found it failed to prevent over $1 billion in losses for its financial services customers.
This effort to appease EU regulators could shake up the mobile wallet landscape, but Apple Pay’s dominance shouldn’t waver
It’s testing a virtual card tool that would remove online checkout friction and make transactions more secure
The debt and equity raise highlights the heightened demand for earned wage access amid a shaky economic environment
Social’s share of total media ad spending will grow much more slowly. Between 2017 and 2021, social’s share of overall media ad spending in the US nearly doubled, climbing from 10.5% to 20.0% in just four years. By contrast, its share of US media ad spending will climb less than 2 percentage points through 2027, inching from 20.4% in 2023 to 22.0%.
With the majority of retail sales still taking place offline, marketers are rethinking the in-store experience, attempting to combine the reach of physical retail with the engagement of digital channels via in-store retail media.