Mobile proximity payments—those made in-store via mobile wallets—will grow as they continue building a feature ecosystem that binds payments to users’ daily commerce.
US retail sales soar past our prepandemic forecast: 2024 sales will be 18% higher than we thought in February 2020 as consumers’ resilience shows no signs of slowing.
The market for high-priced EVs is tapping out and EV sales growth is declining. Manufacturers need to slash prices to compete in this stalling market.
Shein’s rapid growth puts it firmly in regulators’ crosshairs: The fast-fashion retailer’s 40% sales growth in 2023 is driving governments worldwide to protect their local apparel industries.
Albertsons adds non-endemic ads: Retail media expands its ambitions as the category matures.
They make it easier to update payment information. The added convenience should prove popular
Millennials and Gen Zers especially demand more customized rewards
How to classify BNPL loans and whether to mandate credit reporting are still up for debate
Nearly half (48%) of US adults abandoned their online shopping cart at checkout because the extra costs (shipping, tax, fees) were too high, per a February 2024 survey from Baymard.
By focusing on deals, value, and experiences, retailers can build a perception of value that resonates with discerning consumers. “The unremarkable retailers and brands are going to struggle because consumers are only spending when it's enjoyable, when they derive some pleasure from the purchase,” our analyst Zak Stambor said on the ”Behind the Numbers” podcast.
Costco is late to the retail media party: The retailer is bulking up its ad capabilities to capitalize on the boom, but may not be able to catch up to Sam’s Club and BJ’s.
UK retailers seek damages over Amazon’s use of seller data: Sellers on its UK marketplace are seeking £1 billion in damages for the retailer’s alleged anti-competitive behavior.
Walmart knows it’s hard to find good help: That’s why the retailer is offering new training programs and certifications to fill high-demand roles across its business and providing hourly workers with bonuses.
The Attune World Elite Mastercard may not gain top-of-wallet status, but it offers a compelling value proposition
The plans give customers more flexibility in how and when they make their repayments, which should help Affirm attract more users
Larger retailers are showing a willingness to be more combative as they push back against swipe fees
In-store retail media ad spend will reach $1.06 billion by 2028, accounting for 0.8% of all retail media spend, according to our March 2024 forecast.
Consumers' definition of value is evolving as they demand not just the lowest prices, but quality and convenience too. Gen Z beauty shoppers prioritize innovation and sustainability over price, grocery shoppers seek high-quality products at lower prices, and high fees deter online purchases. Loyalty programs should be tailored to offer consumers the kind of rewards they want most, but not at the expense of brand identity. Here are five key stats to help brands understand what consumers value and stay competitive.
Foxtrot may not have had its last dance: In an unlikely turn of events, the retailer’s former CEO bought the chain’s assets and plans to reopen about a dozen locations this summer.
Sportswear makers see blue skies ahead: Demand for athletic apparel is boosting brands like On Running, Hoka, and lululemon, while incumbents look to the Olympics to boost awareness.