Lloyds’ retail loyalty deal may help engagement: The UK bank teamed up with and invested in fintech Bink, which connects people’s payment cards to retail loyalty programs.
The CEO of M&T Bank urged US industry watchdogs to hold alternative lenders to the same regulatory standards as traditional banks.
The market’s appetite for personalization technology keeps growing: As investors see more brands prioritizing customer engagement, CX platform Insider becomes one of the few female-led SaaS unicorns in the world.
For many content creators, Instagram isn’t everything. In the US, 41.0% of creators run websites or blogs to reach their audiences outside of social media. Newsletters and podcasts are also tools they use to staying connected. But perhaps most notably, 43.3% do not use anything other than social platforms.
Ford looks to become more competitive against Tesla: Ford creates a dedicated EV division while maintaining gas-powered cash cows, highlighting the need for massive changes in the automotive industry.
Rapid grocery companies speed up overseas expansion, but risks remain: Uber Eats, Gopuff, and Gorillas are some of the companies looking to corner new markets quickly, before the cash runs out.
AI is used to boost crop production, but unintended consequences could be devastating: Proper algorithms and precautions can ensure agricultural AI doesn’t threaten global food security.
Netflix makes mobile gaming play with $72M Next Games acquisition plan: Games could help boost flagging user engagement, but Netflix is coming from behind in a saturated market.
Netflix’s gaming investments set it apart from streaming competitors: The company acquired a Finnish mobile games studio that it has worked with in the past.
Read the latest stories from Insider Intelligence about artificial intelligence in social media.
Google’s latest report shows how transparency has become crucial for social platforms: The company said it has banned thousands of Chinese spam accounts.
Cartier’s lawsuit against Tiffany’s underscores the battle for luxury consumers: Strong sales and consolidation in the luxury jewelry industry lead companies to protect their interests.
Victoria’s Secret looks to revamp its brand image: The retailer is launching an underwear brand for preteen shoppers, rolling out an inclusivity-focused intimates line, and adding sizes.
Fanatics adds fuel to fund its expansion into new businesses: The sports merchandising giant raised $1.5 billion at a $27 billion valuation.
Satellite Vu commercializes high-resolution thermal imaging from space: Thermal satellite data will be pivotal for companies seeking new economic insights, potentially eclipsing other monitoring technologies because of its breadth.