Erica shines in BofA’s Q3 digital stats: The bank’s AI-powered assistant posted quarter-over-quarter (QoQ) growth that outpaced performance in other important digital metrics. With more product integrations, it could help with customer retention.
Dimon’s remarks should worry BNPL companies: To compete with the installment-payment providers, JPMorgan Chase is willing to spend whatever it needs to. The bank’s heft and varied playbook for different spaces make it a force to be reckoned with.
US consumers generally hold a more positive attitude toward Amazon than to its closest ecommerce rival, Walmart.
See where US consumers want to earn rewards
In 2021, digital payment card transactions—credit card, debit card, and prepaid card—will total $67.74 billion in Canada.
The NHTSA wrote Tesla a letter demanding an explanation for why it hasn’t recalled its Autopilot driver assistance feature.
The virtual chronic care boom could spell trouble for entrants: Marley Medical just entered the fray—focusing on chronic conditions addresses a big pain point, but the competitive landscape is hot.
United Health muddies the waters between payer and provider: The insurer’s Q3 earnings show its growth isn’t slowing down—and biting off a larger chunk of the provider market will be part of its future.
The consumer VR headset market is poised to enter a renewed stage of competitiveness focused on creating digital ecosystems—Apple’s forte.
YouTube videos are the most popular media among US children online, with 85% of those surveyed watching that content recently.
Social media platforms in Australia could soon be on the hook for defamation or abuse posted by users: The country continues its year-long crackdown on Big Tech by proposing a measure which would force platforms to adopt new moderation policies, fast.
Now that nine in 10 US consumers use fintech tools, heightened competition will push fintechs to offer tailored products to specific segments to stand out.