Health

Lousy patient financial experience affects consumer loyalty: Poor billing and payments impact their well-being, too. Healthcare providers, you’ve been warned.

Hospitals are hyped about AI: 63% of hospital execs said generative artificial intelligence is the most exciting emerging technology for healthcare. But they could be missing opportunities to solve their biggest problems.

The medical students are not alright: More students report feelings of stress and burnout than do doctors and residents. Hospitals and other employers need to act now to help them into the workforce.

‘Serious concerns’ surface over Neuralink brain implant: The Musk-owned company is under fire as it seeks initial human test subjects. Musk’s ‘Luke Skywalker’ vision for the technology won’t ease controversy.

Digital health startups to watch: We spotlight medication adherence company Sempre Health and virtual exercise program Bold on the back of fresh funding.

WeightWatchers, Abbott partner on digital diabetes program: We unpack the offering and explore how the companies can get patients living with diabetes to enroll.

Doctors have strong opinions on where healthcare ads should appear: 61% of doctors trust healthcare ads on professional websites vs. on other websites. But almost half are bothered seeing those ads on consumer websites.

On today's podcast episode, we discuss what "Dr. ChatGPT" is most likely to help with, how close it is to replacing your physician, and why it might not be ready for the patient exam room just yet. "In Other News," we talk about the US government's efforts to bring down prescription drug costs and the prevalence of health-related misinformation on social media. Tune in to the discussion with our analysts Rajiv Leventhal and Lisa Phillips.

One Medical subscriptions could become a Prime benefit: Amazon is looking to add primary care services to its $139-a-year Prime membership. That just might appeal to young adults worried about the cost of healthcare.

Seniors are confused by Medicare Advantage marketing: With 43 different MA plans to choose from, eligible members are likely to ignore marketing about new plans—unless they get the information they’re looking for.

How consumers perceive healthcare and pharma: They rate the sectors negatively compared with most other US industries. Here’s what it means for providers and drug developers.

Amazon explores standalone subscriptions as Prime user growth slows: The retailer could roll out separate grocery and healthcare membership services as early as this year.

Generative AI is driving healthcare IT spending: Health execs are scrambling to develop AI strategies in 2023 and boost their IT budgets. Vendors that don’t have the right solutions will be replaced.

Consumers globally experience discrimination in healthcare: It’s causing them to lose faith in medical institutions. Providers and marketers must work to rebuild patient trust.

Non-physician medical visits are increasing: Nurse practitioners and physician assistants are performing more patient visits, mostly for low-acuity conditions. The US healthcare system is inching closer to team-based care.

Doctors change their minds about generative AI, for the better: A worldwide survey of doctors and nurses found a marked shift in their thinking about the tech. But they’re still not ready to let AI call the shots.

Digital health startups to watch: We spotlight clinical trial simulator QuantHealth and age tech company Blooming Health on the back of fresh funding.

Lack of insurance coverage plagues another DTx player: Akili is the latest example. But will pivoting to a direct-to-consumer model work?

Geek Squad helps improve patients’ care plan adherence: Best Buy Health and Geisinger expanded their chronic care management partnership. We think Best Buy’s Geek Squad value prop puts it ahead of other behemoths in home healthcare.

Young patients want their wearable health data sent right to clinicians: But this vision for connected health won’t become a reality anytime soon.