Artificial Intelligence

Generative AI isn’t a strategy by itself: But healthcare execs should start nailing down their AI priorities soon, before the next wave of AI tools breaks over their heads.

AI-enhanced Bing Chat heads to Chrome, Safari: Microsoft tries to counter Google’s search dominance and grow revenue as Bing outgrows its Edge beginnings.

Amazon dominates the Arm-server market, boosting AWS’ edge in AI, IoT, and edge computing. Custom chips offer performance and cost advantages over competitors like Google and Microsoft.

The initial wave of excitement over generative AI is fading, leaving many retailers asking, “Now what?” Some might want to look toward Shopify, which is incorporating generative AI capabilities across its platform to help sellers build and scale their businesses more quickly. Or maybe take a cue from eBay, which is using the tech to make more accurate and helpful product recommendations. Meanwhile, Etsy is working to democratize access to machine learning models to help speed up deployment across its organization.

Since Google debuted its Search Generative Experience AI-based interface in beta three months ago, it’s made a lot of updates to alleviate early concerns from testers. But according to search expert Lily Ray, Google still has some work to do to fix issues with its new AI-driven experience. Meanwhile, Microsoft—which is still a very distant rival—continues to innovate on Bing Chat, which Ray called “the best AI product that’s out there right now.”

AI adoption triggers inner conflict for marketers: Despite 87% of marketers experimenting with AI tools, there’s worry about work quality, job prospects, and team dynamics. A strategic approach could help.

Disney’s future is built on AI: The company has a task force looking for ways to implement the tech across its vast entertainment empire.

Chatbots are retailers’ favorite application of generative AI: DoorDash, Ssense, and Shopify are the latest companies to roll out AI-assisted chatbots to deliver more value to customers.

What’s driving bank switching: A survey found that dissatisfaction with digital experiences and being treated like a number, not a person, is the surest way to send customers to a competitor. And those chatbots aren’t helping.

Apple’s iPhone sales slump continues, subscriptions set record: Robust services revenue is helping to keep Apple afloat and pay for the AI R&D it’ll need to take on rivals.

Its Q3 results show a near 60% profit plunge to $1.76 billion. The decline was led by its phone and IoT divisions, prompting restructuring and potential layoffs.

On today's episode, we discuss how a new era of social media is rising, whether folks want to pay for things with their hand, when the best time to email your co-worker is, how Walmart+ is getting on, what AI in the home might look like, the most popular cars in the US, and more. Tune in to the discussion with our analysts Ross Benes and Blake Droesch and forecasting director Oscar Orozco.

Google, UK government unite on $508B AI opportunity: AI education for enterprise is a step in the tech giant’s plan to help the UK become a global AI leader.

Apple wants to read our lips: A recent patent shows big plans for Siri. The tech could be a stepping stone to AI that better understands human behavior.

Generative AI hype has faded, but adoption is still increasing, uses are advancing, and it’s influencing marketers’ workflows and consumers’ behaviors. Here are five charts breaking down the current state of generative AI.

In 2025, more than half of US Gen Zers (52.9%) and millennials (52.0%) will be monthly generative AI users, according to our forecast.

Pearson+ and Mastering subscriptions offer new AI tools and personalized academic support despite initial market resistance. Will edtech competitors follow suit?

OpenAI quietly files GPT-5 trademark request: A generative AI pause never took place and competition is increasing. We can expect that the lion’s share of OpenAI’s efforts is on its ChatGPT successor.

Read before watching: YouTube’s AI-driven video summaries could mean a slew of pros and cons for creators.

Google leads the race to integrate generative AI into smart speakers, with Amazon, Apple, and Samsung following suit. Big Tech sees new market opportunities but needs to tackle security