Artificial Intelligence

Salesforce is rehiring nearly 40% of its laid-off workers: Industry volatility risks financial losses and erosion of the workplace trust that is needed for innovation and product development.

Generative AI and embedded finance popped up across a host of conversations—we give our take on how firms should approach these innovations.

Generative AI is driving healthcare IT spending: Health execs are scrambling to develop AI strategies in 2023 and boost their IT budgets. Vendors that don’t have the right solutions will be replaced.

Google lays off more workers amid financial prosperity: It’s streamlining staff amid a focus on AI dominance, contributing to an anxious, disgruntled workforce and ethics challenges.

Doctors change their minds about generative AI, for the better: A worldwide survey of doctors and nurses found a marked shift in their thinking about the tech. But they’re still not ready to let AI call the shots.

Amazon looks to improve its seller and customer experiences: The retailer embraces technology that aims to make its platform easier to use.

Apple’s iPhone 15 under fire despite upgrades: The smartphone slump means even Apple loyalists are picky. The tech giant will have to work hard to keep users.

What does artificial intelligence taste like? Coca-Cola launched a new soda conceived and designed by AI as the company goes deeper into exploring the tech.

Roblox Assistant empowers creators, enhances AI adoption, and reflects a broader industry trend of integrating AI assistants to tailor services and democratize AI use.

Google is the defendant in the biggest antitrust trial in over 20 years: The case echoes the 1998 lawsuit against Microsoft, but Google could make it through relatively unscathed.

No AI bubble in sight: Strong general-purpose and specialized tool adoption alongside new revenue opportunities could keep the technology’s hype high, but there are limits to growth.

Generative AI (genAI) has come to work. “Half the people who are using genAI are in what we consider prime working years,” said our analyst Max Willens on a recent webinar. “This diffuse adoption of a technology, especially one as momentous as this one, really doesn’t have much precedent.”

ChatGPT loses more steam, but not in the US: Students are likely behind the chatbot’s fluctuating traffic patterns. It could push OpenAI to invest more in enterprise solutions.

Microsoft, Google guzzling municipal drinking water for AI: Applying the technology to sustainability use cases will lower the enormous costs that come with deploying AI commercially.

YouTube TV gained 300,000 subscribers in Q2 while the pay-TV industry suffered losses. The shift signals a new TV landscape where Big Tech gains ground.

Meta gears up GPT-4 challenge with new open-source AI model: It’s likely trying to crowdsource its way to generative AI frontrunner status despite the reputational risks.

Tesla eyes Dojo-juiced AVs: Its value could soar $500B over Musk’s moves to inject AI across his companies. Lack of adequate safety testing and false advertising could be pitfalls.

As ChatGPT traffic dips, Anthropic’s Claude Pro emerges: The AI chatbot space evolves, suggesting a myriad of potential players.