Amazon wants to make Alexa as smart as ChatGPT: A leaked memo about a smarter, more conversational voice assistant shows pressure to ignore obvious risks in Big Tech’s AI race.
LinkedIn improves Premium subscriber experience: Job hunters can now tap AI to send out better—or just more?—cover letters.
IBM is all in on AI and even predicts it can replace thousands of jobs with technology in the next five years. Premature announcements could keep tech talent away.
On today's episode, we discuss how Spotify beat expectations, why a price hike is inbound, and the audio streaming company's relationship with artificial intelligence (AI). "In Other News," we talk about AI-powered ads for Google and whether Peacock can survive the streaming wars. Tune in to the discussion with our analyst Daniel Konstantinovic.
The speed at which the CFPB and other regulators have joined forces to strengthen AI oversight shows the scale of the risks the technology poses.
Companies will have to pony up for a custom ChatGPT: OpenAI changes its privacy options to alter how it handles data, which could mean higher customer prices.
Amazon Web Services’ Q1 revenue grew 16% YoY, trailing behind Microsoft and Google, reflecting a weak economy, the tech sector’s slowdown, and AI’s rise.
As AI adoption intensifies, so does the need for regulation. AI companies have an opportunity to help creative industries navigate new applications responsibly.
Meta thinks it needs OpenAI’s help to build software: As generative AI startups attract top talent to push the innovation needle, Big Tech companies like Meta should reconsider layoffs strategy.
Snapchat didn’t learn from Microsoft Bing growing pains: The My AI chatbot is disturbing social media users, with some wanting to delete the app. Tech companies are wise to exercise caution.
Snap is having trouble monetizing because Snapchat is primarily a chat platform, and “messaging apps are notoriously difficult to monetize,” according to our analyst Jasmine Enberg. The company could lean into its software as a service retail offerings, but consumers also aren’t sold on AR for shopping. Just 12.4% of US adults use AR for shopping, according to our forecast.
The EU chimes in to the AI copyright debate: A rule proposed by European regulators would remove legal gray areas around how AI is trained.
On today's episode, we discuss what the new normal looks like at Netflix, why its ad-supported tier isn't helping much, and what the first DVD ever mailed by the company was. "In Other News," we talk about Meta, TikTok, and YouTube facing off at this year's NewFronts and whether instant videos could be the next big AI development. Tune in to the discussion with our director of Briefings Jeremy Goldman.
There’s a remedy for fallout from ChatGPT’s errors: Researchers found that more interactive chatbots are more helpful for users. Improving chatbot interface designs could prevent unintended consequences.
Thousands of jobs continue to vanish while companies pivot heavily into AI and risk slowing innovation in other areas.
PwC’s $1B bet on AI for business services automation raises legal accountability questions: It isn’t shying away from generative AI’s legal and ethical concerns— the risky strings attached to increased productivity.
While Google and Meta race ahead on generative AI, agencies slam the breaks: Major agency BBDO warned employees against using generative AI for client work.
Enterprise productivity gains show AI is more than hype: Novice customer service agents are more productive with chatbot assistants. Future gains depend on continued human contributions to fuel AI’s performance.
Microsoft and Google report solid quarterly results amid slow economy: With AI transforming the future of search, is Microsoft gaining a perceived edge in innovation?
ChatGPT and generative AI will transform marketing. Advertisers can use the tech now to help create campaigns, from research to output to iteration. “Nobody should be doing [marketing campaigns] fully manually,” said Mike Kaput, CCO of the Marketing AI Institute. Here are the steps to use AI to build campaigns.