Financial Services

On this podcast episode, we explore the deployment of AI in payments in 2024. First, we discuss the most impactful use cases for AI in payments, such as fraud detection and prevention, false declines and purchase conversion, B2B payments, enhanced customer service, and digital wallets. In our "For Argument’s Sake" segment, we rank these use cases in order of impact and debate our decisions. Join the conversation with host Rob Rubin, our analyst David Morris, and Angela Murphy, PhD, client partner at Persistent Systems.

These new capabilities can help Visa keep more B2B volume on its cards instead of alternatives like ACH payments

The feature would open up the prepaid debit card to a new volume opportunity and help the wallet compete against Google Wallet

Analysts warn of a customer “exodus” as regulations change how customers interact with the app

Hackers, targeting fewer but richer victims, doubled profits in 2023. This surge pressures companies into costly payoffs. Businesses must prioritize cybersecurity to curb this trend.

The debit card gave Affirm a boost in active users and strong numbers, but to continue this pace of growth, Affirm may need to get creative

Whoever takes over the portfolio will gain 12 million cardholders—a large but potentially risky volume opportunity

The company got a boost from getting users to adopt its payments software, helping gross payment volume increase 69% YoY