Financial Services

It plans to launch a dedicated A2A service next year with more protections and controls as adoption of the payment method is much further abroad than in the US

Multiple users posted videos about a “hack” that turned out to be plain old check fraud. It won’t end well for those who were on trend.

In a recent case study, three banks shared their strategies for saving and maximizing their marketing budgets.

The strong rewards proposition can grow PayPal’s debit volume, but the cost could hurt the company in the end

The innovative cross-sell play can tie customers closer to the brand, but the card faces steep competition

Non-traditional retail spots with smaller and simpler transactions where time is of the essence can help the tech take off

As the economy stabilizes and interest rates continue to drop, Canada’s biggest banks could be primed for better profits.

US consumers ‘double lives’ reflect ongoing struggles with money management: The financial anxieties explored in an innovative 2018 report sound awfully familiar—and still present a big untapped opportunity for banks.

But seriously … Flat Earth Credit Union would win our business: As a marketing channel credit union’s website is even more foundational than physical branches. This fictional satire checks all of the boxes.

NPS keeps losing traction as the primary metric for customer experience: Even its originator, Bain, seems to be wondering whether the Net Promoter Score has outlived its usefulness.

Affirm Card once again propelled the fintech’s growth. Affirm predicts rate cuts will give it an added boost